Education Minister Yvette Berry CANBERRA’S out of school hours care has seen the most “serious incidents” nationally, more than doubling the Australia-wide average, according to the 2021 Report on Government Services (ROGS). According to the report, “serious incidents” relate to incidents involving serious injury or trauma to, or illness of, a child, as well as incidents where the attendance of emergency services was sought. In the ACT, over the 2019-20 financial year, there were 182.6 serious incidents per 100 national quality framework approved services in out of school hours care. The national average over the same time is 63.5. When taking into account all service types during the 2019-20 period, including out of school hours care, centre-based day care, family day care, preschool and vacation care, Canberra, again, had the highest number of serious incidents at 176.5 per 100 national quality framework (NQF) approved services – 637 serious incidents in total.