7 hours ago SAN FRANCISCO & TORONTO–(BUSINESS WIRE)–Medallia, Inc. (NYSE: MDLA), the global leader in customer and employee experience and engagement, today announced that Sensei Labs has selected Strikedeck by Medallia as its customer success management platform of choice. “Strikedeck will give our Customer Success team superpowers,” said Rich Prashad, VP, Customer Success, Sensei Labs. “Our Conductor platform is in ever-increasing demand to deliver enterprise-wide as well as function-specific work orchestration. Strikedeck will help us scale to support our growth while maintaining a predictably superior experience for our customers. Strikedeck’s single view of each account and contact across every dimension aligns with our commitment of a highly-personalized Customer Success model and will be a key enabler for us as we work closely with customers to continually evolve their Conductor instance and thrive in today’s Enterprise Orchestration Era.”