Here we are responsible to oversee the Drinking Water distribution system. In San Francisco changes in the fire code required anyone doing representtro fit to the home to get a new fire service this caused the need for new Water Services to spike. We used to do 200 a year. Now we are up to 600. If you are building a new house you need fire protection. You have to make application to the Water Department for that. If you go through the process we come out and install the new line and the new fire line. The project got kicked off by two of our a gms, steve and eric. They recognized the need for improving this process. They pulled together the project and selected the team members and asked me to lead the effort. On c cd there is permit and no parking signs and installing the service, having water caught at the check off and pave. It is a lengthy application process with manual tracking. For construction because we communicate with ccd we have to stay in touch with ccd to inform the customer for updates. At one time there was three separate visits to activate the fire service. Water quality and gate manment and then gate man would go back. Now the gate man goes onetime, one visit and it is done. We dissected the process and looked for ways to streamline the process and use technology to make the experience smoother and what we are building is an online portal for customers to apply without coming downtown and they can get updates. With the online application everything is there. It is built in condition logic with tracking to communicate with the customer without having to take notes. We want to tell you these are 10 steps and you are on step three or four. We streamlined the process. We knocked it down to 65 days. The goal is half of that. From the time you make application to put the check on the table to the time we pave the street, we want it down to 30days. I am proud of the team for the work to get together to understand each others work and come up with solutions. I really wanted the rest of the team to understand the time and deliberation and thought so they could get the recognition that they deserve. Shop and dine the 49 promotes loophole businesses and changes residents to do thirds shopping and diane within the 49 square miles of San Francisco by supporting local services we help San Francisco remain unique and successful where will you shop and dine shop and dine the 49. My name is neil the general manager for the book shop here on west portal avenue if San Francisco this is a neighborhood bookstore and it is a wonderful neighborhood but it is an interesting community because the residents the neighborhood muni loves the neighborhood it is community and we as a book sincerely we see the same people here the shop all the time and you know to a certain degree this is part of their this is created the neighborhood a place where people come and subcontract it is in recent years we see a drop off of a lot of bookstores both National Chains and neighborhoods by the Neighborhood Stores where coming you dont want to one of the great things of San Francisco it is neighborhood neighborhood have dentist corrosive are coffeehouses but 2, 3, 4 coffeehouses in month neighborhoods that are on their own thats my name is alan schumer. I am a fourth generation san franciscan. In december, this building will be 103 years of age. It is an incredibly rich, rich history. [ ] my core responsibility as city hall historian is to keep the history of this building alive. I am also the tour program manager, and i chair the city advisory commission. I have two ways of looking at my life. I want it to be i wanted to be a Fashion Designer for the movies, and the other one, a political figure because i had some force from family members, so it was a constant battle between both. I ended up, for many years, doing the fashion, not for the movies, but for for san franciscan his and then in turn, big changes, and now i am here. The work that i do at city hall makes my life a broader, a richer, more fulfilling than if i was doing something in the Garment Industry. I had the opportunity to develop relationships with my docents. It is almost like an extended family. I have formed incredible relationships with them, and also some of the people that come to take a tour. She was a dressmaker of the first order. I would go visit her, and it was a special treat. I was a tiny little girl. I would go with my wool coat on and my special little dress because at that period in time, girls did not wear pants. The Garment Industry had the at the time that i was in it and i was a retailer, as well as the designer, was not particularly favourable to women. You will see the predominant designers, owners of huge complexes are huge stores were all male. Women were sort of relegated to a lesser position, so that, you reached a point where it was a difficult to survive and survive financially. There was a woman by the name of diana. She was editor of the bazaar, and evoke, and went on and she was a miraculous individual, but she had something that was a very unique. She classified it as a third i. Will lewis brown junior, who was mayor of San Francisco, and was the champion of reopening this building on january 5th of 1999. I believe he has not a third eye , but some kind of antenna attached to his head because he had the ability to go through this building almost on a daily basis during the restoration and corrects everything so that it would appear as it was when it opened in december of 1915. The board of supervisors approved that, i signed it into law. Jeffrey heller, the city and county of San Francisco oh, and and your band of architects a great thing, just a great thing. To impart to the history of this building is remarkable. To see a person who comes in with a gloomy look on their face , and all of a sudden you Start Talking about this building, the gloomy look disappears and a smile registers across their face. With children, and i do mainly all of the childrens tours, that is a totally different feeling because you are imparting knowledge that they have no idea where it came from, how it was developed, and you can Start Talking about how things were before we had computer screens, cell phones, lake in 1915, the mayor of San Francisco used to answer the telephone and he would say, good morning, this is the mayor. At times, my clothes make me feel powerful. Powerful in a different sense. I am not the biggest person in the world, so therefore, i have to have something that would draw your eye to me. Usually i do that through color, or just the simplicity of the look, or sometimes the complication of the look. I have had people say, do those shoes really match that outfit . Retirement to me is a very strange words. I dont really ever want to retire because i would like to be able to impart the knowledge that i have, the knowledge that i have learned and the ongoing honor of working in the peoples palace. You want a longterm career, and you truly want to give something to do whatever you do, so long as you know that you are giving to someone or something youre then yourself. Follow your passion and learn how to enrich the feelings along the way. Shop and dine in the 49 promotes local businesses and challenges residents to do their shopping and dining within the 49 square miles of San Francisco. By supporting local Services Within our neighborhoods, we help San Francisco remain unique, successful, and vibrant. So where will you shop and dine in the 49 . My name is ray behr. I am the owner of chief plus. Its a destination Specialty Foods store, and its also a Corner Grocery store, as well. We call it cheese plus because theres a lot of additions in addition to cheese here. From fresh flowers, to wine, past a, chocolate, our dining area and espresso bar. You can have a casual meeting if you want to. Its a Real Community gathering place. What makes little polk unique, i think, first of all, its a great pedestrian street. Theres people out and about all day, meeting this neighbor and coming out and supporting the businesses. The businesses here are almost all exclusively independent owned Small Businesses. It harkens back to supporting local. Polk street doesnt look like anywhere u. S. A. It has its own businesses and personality. We have Clothing Stores to gallerys, to personal service stores, where you can get your hsus repaired, luggage repaired. Theres a music studio across the street. Its raily a diverse and unique offering on this really great street. I think san franciscans should shop local as much as they can because they can discover things that they may not be familiar with. Again, the marketplace is changing, and, you know, you look at a screen, and you click a mouse, and you order something, and it shows up, but to have a tangible experience, to be able to come in to taste things, to see things, to smell things, all those things, its for the first time in nearly two decades fishers have been granted the legal right to sell fish directly to the package right off their boat to the public right off their boats in San Francisco. Its not only helping local fishers to stay afloat but its evoking the spirit of the wharf by resurfacing the traditional methods of selling fish. But how is it regulated . And what does it take for a boat to be transported into a Floating Fish market . Find out as we hop on board on this episode of whats next sf. Were here with the owner and the captain of the vessel pioneer. Its no coincidence that your boat is called the pioneer because its doing just that. Its the first boat in San Francisco to sell fish directly from the boat. How did you establish your boat into such a Floating Fish market . Well, you know, i always thought that it would be nice to be able to provide fresh fish to the locals because most of the fish markets, you would have to do a large amount of volume in order to bring in enough fish to cover the overhead. When you start selling to the public that volume is much less so it makes it hard to make enough money. So being able to do this is really its a big positive thing i think for the entire community. A very positive thing. As a thirdgeneration fisherman joe as his friends call him has been trawling the california waters for sustainably caught seafood since an early age. Since obtaining a permit to sell fish directly to the public he is able to serve fish at an affordable price. Right now were just selling what a lot of the markets like, flat fish and rock fish and what the public likes. So we have been working for many, many years and putting cameras in them. Theres the ability to short fish and we have panels that we open and close so we target the different species of fish by adjusting the net. And then not only that but then the net sort out the sizes which is really important. Joe brings in a lot of fish, around 20,000 pounds per fishing trip to be exact. We had one day one time that we sold almost 18,000 pounds. Its incredible. I know, its hard to imagine. But this wasnt always the case for joe. The markets that we have left in california, theyre few and far between, and they really are restrictive. Theyll let you fish for a couple months and shut you down. A lot of times its rough weather and if you cant make your delivery you will lose your rotation. Thats why theres hardly any boats left in california because of the market challenges. My boat was often sitting over here at the dock for years and i couldnt do anything with it because we had no market. The ability to go catch fish is fine, i had the permits, but you couldnt take them off your boat. That was until the Port Commission of San Francisco rallied behind them and voted unanimously to approve a Pilot Program to allow the fish to be sold directly to consumers right off their boats. The purpose of the program is to allow commercial fishers to sell their fish directly from their boats to the end consumer in a safe and orderly manner for the benefit of the overall Fishing Community at the port of San Francisco. We have limited the program to certain types of fish such as salmon, halibut, tuna and rock fish. Crab is restricted from this program because we did not want to interfere with the existing crab sales on Taylor Street and jefferson street. So this is not meant to favor one aspect of the fishing industry more than another. Its to basically to lift up the whole industry together. And if joe the program has been doing just that. It was almost breathtaking whenever i woke up one morning and i got my federal receiver, my first receivers license in the mail. And that gave me permission to actually take fish off my boat. Once we started to be able to sell, it opened things up a bit. Because now that we have that federal permit and i was able to ppetition the city council and getting permission from San Francisco to actually use the dock and to sell fish here, it was a big turning point. Because we really didnt think or know that wed get such a positive response from the public. And so were getting thousands of people coming down here buying fish every week and so thats pretty cool. They like the fish so much that they take pictures of it when they cook it and they send us all of these pictures and then they ask us, you know, constantly for certain types of fish now. And when they come down here the one thing that they say is that theyre so amazed that the fish is so fresh they could eat a little bit during the week and its still fresh all week in the refrigerator. So thats really cool. The fish is very fresh and the price is super. I dont think that you can get it anywhere in the bay area. I can see it, and i can stir fry it, wow, you can do anything you want. I just can say this is a good place to shop and you have a good experience. This Program Supports the Strategic Plan in terms of engagement, people being connected to the waterfront, and also economic vitality. Because its helping the fishermen to make ends meet. They have no guarantees in their businesses, not like some people, and we want to do everything that we can to help them to have a good and thriving business. How does it feel to be able to sell your fish locally kind of in the traditional way, like your grandfather probably did . When i was a kid and i used to work in my dads fish market, a lot of the markets that we sell to now are second and third and fourth generation markets. So i remember as a kid putting their tags on the boxes of fish that we shipped out of monterey and ship down to l. A. So its kind of cool that were still dealing with the same families. And this is probably about the only way that anyone can really survive in california is to sell your own fish. One of the advantages of this program is the Department People that pull in the fish, they can find out where they caught it and find out more about the fisherman and that adds to their experience. The feedback from the fishers has been very good and the feedback from the customers have very good. And theres a lot of people coming to the wharf now that might not have done so. In fact, theres people that go through the neighboring restaurants that are going to eat fish inside but before they go in they see the action on the dock and they want to kind of look at whats happening on the boat before they go in and they have a meal. So its generated some conversation down at the wharf and thats a good thing. As you can see by the line forming behind me getting ready to buy fish, the Pilot Program has been a huge success. For more information visit sfsport. Com. [ ] i am the supervisor of district one. I am sandra lee fewer. [ ] i moved to the Richmond District in 1950 mine. I was two years old. I moved from chinatown and we were one of the first asian families to move out here. [ ] when my mother decided to buy that house, nobody knew where it was. It seems so far away. For a long time, we were the only chinese family there but we started to see the areas of growth to serve a larger chinese population. The stress was storage of the birthplace of that. My father would have to go to chinatown for dim sum and i remember one day he came home and said, there is one here now. It just started to grow very organically. It is the same thing with the russian population, which is another very large ethnic group in the Richmond District. As russia started to move in, we saw more russian stores. So parts of the richmond is very concentrated with the Russian Community and immigrant Russian Community, and also a chinese immigrant community. [ ] i think as living here in the richmond, we really appreciate the fact that we are surrounded three natural barriers. They are beautiful barriers. The presidio which gives us so many trails to walk through, ocean beach, for families to just go to the beach and be in the Pacific Ocean. We also also have a National Park service. We boarded the Golden Gate NationalRecreation Area so there is a lot of activity to do in the summer time you see people with bonfires. But really families enjoying the beach and the Pacific Ocean du