So usually the permit applicant will tell us about what theyre applying for and why it will help their business and what their plan is. If you could give us a minute or two or more. Generally the permit holder will talk aman or two if they choose what theyre applying to and what they intend to do with the permit and how it will help their business and what their plan is for that. speaking Foreign Language . For the permit im applying for, i want to continue doing the same thing and i still have the same customers. Question, how long have this shop been there . speaking Foreign Language . I mean from the day it opened until now. My parents opened the business or took over the business, i should say, in 1997. It was a bakery before that and i dont know if they had the permit but i believe not because my parents applied for the permit while they were in business. Its been running 24 hours ever since. Every since you applied. It was originally a Police Department permit. But it was running 24 hours since 97. Since tow. 2000. These people complaining, your neighbors, are these existing buildingings that have been there for awhile or are these New Buildings . The ones that are complaining. The building is mixed use. So the tenants, that same building, where your do doe dout shop has been since since tow. 2000. The complainants live above the business. Is that the understanding . Im sorry, sir. They have called but im not sure where they live. Its a large complex and im not sure what unit they live in. But part of the same building structure, probably . Probably, yeah. Just since how youre familiar with past, has this fan issue been an ongoing thing for some time . Sir, im referring under your parents ownership. Its always been the same complainants who are hearing a noise issue. They believe its coming from our location. A few years ago, they filed a complaint with the department of Public Health and we had an inspection. I think this was in 2015, i believe. My memory precludes me. But they said that the sound was within reasonable levels, the fan and the hood. So im not so sure what else the sound might be coming from. They said something about it was a generator. So if im understanding you correctly, you guys reached out to Public Health, it was. And they deemed the equipment within an acceptable range. Within acceptable decibels. The complainant reached out. But the Health Department gave you you were within the limits, in compliance. They didnt find anything abnormal for the equipment we were using, the decibel level. Some i think i need to interject was the deputy stated, this is under the purview of the Health Department. They have an active Health Permit to operate. Health could come in at any time and inspect for compliance and we did encourage via email engines police italexplicitly hs could follow up. Because this could do a check every six months on the fan to ensure it meets with the allowable noise emissions for the health code, but this is not something that we can regulate or enforce on, soundwise. So just bringing that to your attention and i dont know how long you want to deliberate on that. The point im making, its been running the same way. It hasnt changed. Environments change and equipment does get old but if youre in compliance, then we shouldnt have any problem of that issue. Im just curious if theres any New Buildings that have come up and things like that. But youre saying youve been doing this for the last 20 years. Right. Its been run the same way, more or less, license 2000 and you know, its always been the same complainant for the past ten years. They call us, the Police Department to come over late at night to see whats going on with the noise and if there was a problem, yeah, we encourage them to contact the department of pub health because theres only so much to do with inspection and whatnot. The police came and said they didnt find anything abnormal late at night or early in the morning. But they keep calling anyway. So i think its a couple of people, i believe. You havent had any issues with security and people coming late and everything has been business as usual. Of course, this new years, halloween, yeah, but other than that, everything is quiet. Ok, thank you. The own comment only commenk to is what this does illustrate, theres three emails here and a couple of them are actually quite reasonable and i guess what i would have like odd hav o have seen is better communication and the fact that doesnt exist is concerning to me. It has been done, i would like to hear about it. We understand that they have concerns. As far as i know, they did call me, myself and my family before regarding the concerns. And we could turn off the fan but they never asked us to do just that. And i feel like we went through appropriate avenues to remedy the problem. Im not sure if you just didnt pass it off to the city. Youve got a neighbor thats having a problem and you toll them to call the city. Im not getting it. I think perhaps you could have walked down to your doughnut shop, you could have sat down and discussed it and maybe even toured your business. Because you eluded to it might be a generator generator. I dont recall exactly, but it was the fan so the only fan we know thats running is the hood and like i said, we had the sound test. Sir, i understand that. I guess what im trying to say is, perhaps my approach would be different. If it was my difference and i was in the middle of selling it, the last thing i would want is complaints. Referring them to a city agency, you could have met and had a conversation and possibly identified the problem and it could have been as simple as maybe adjusting the times of the day the fan runs, and if thats an option, perhaps, its not. I think theyre complaining about probably early morning, is when we start our operation. Sure, and donate making starts earth in the morning. Early in the morning. Theyre saying they had a hard time sleeping. They keep hearing news and vi brace. Vibration. Perhaps for the new owners, you may want to work with these neighbors to fine a shoes. Find a solution. I suspect something can be done. Lets try to reach out. Im wondering if people ever walked in. The best solution makers are People Living with the problem and its you guys, the business operators and the People Living above it i just wonder if it could be as simple, instead of breaking bread, breaking a doughnut and solving a problem. I have met raffa before. He ran happy do doe doughnuts oe corner of ellis and taylor and she is a kind, patient and thoughtful operator. And ive broken doughnuts. Break bread, break doughnuts. With her, so i encourage you as a new operator of this location on 24th street to talk directly with your neighbors so you can have a better understanding of what theyre experiencing and i know that you are the son of the former owner and so its not necessarily your problem at this point. But i can testify that you are a very kind and compassionate person to talk with and you can work through these issues moving forward. Can you speak into the microphone, please. She will Start Talking to the complainant and neighbor. Thats great. Theres a particular process and thats what the commissioner was getting at and if you have the openness to doing that, we would be happy. Im happy and welcome that advice, but i need to locate her because i always hear her complain but never get to meet her in person. Well, you can we can sometimes help with that, our office, and if the complainant is willing to, which is sometimes they are and sometimes theyre not, we can sometimes help as a liaison. You can have a seat and i want to give a chance for the public to speak. There is a letter of support from the other neighbor upstairs. You can hand them to our staff and thank you very much. Is there any Public Comment on this agenda and i do see one here so let me call the speaker card first. I believe its mike widnr. Ner. So please step to the microphone when youre ready. I have lived on the third floor above happy doughnut since 1981 and ive been there the whole time happy doughnuts has been here and im a regular customer. All ive got to say, its a great place run by kind and hardworking people. Flat out. And noise has never been a problem and thats living directly above the happy doughnuts. The folks that live in the apartments downstairs, the omars have never had a problem with noise this, either. And ill say the nightshift lady helps out if people are outside of happy doughnuts making a racket, shell go out and ask them kindly to tone it down a bit so people can sleep. So not only is it not a noise problem put a noise helper that way. And happy doughnuts is open 24 7 and there are good ron fo reasor that. Neighborhoods who get up early and stay up late have a place to hang out and folk can stop by before or after work and police, fire and plan ambulance have a e to take a break. Ive seen jline conductors hustle over. For myself and many other people, happy doughnuts is an essential part of the valley and should be open 24 hours a day. Thats it. Thank you for very much. Thank you for com coming dow. Is there any more pu Public Comment on these items . Shocking we do. I did hear the case and i did hear officer falzons comments. Maybe the owners could invite neighbors to their space and say this is what were hearing and wear theyre moccasins for a moment. It may not be a violation with the city but doesnt mean there isnt noise. Some people hear things other people cant hear but if they get that perspective, then they can say to the city, well, youve had other cases and what are some of the safebadder safeu put in and maybe they can try that. If this has gone on for ten years, that seems like a long time and sounds chronic. But i think the other part that the lady didnt mention is, she worked for an aunt for 19 years and does have experience in making doughnuts. And so, in that part its pretty good. But this is something that can be worked out. They have to get together. Thank you very much pu. Any more Public Comment on this item . Seeing none, Public Comment is closed. Thoughts . For me, you know, we need places after 2 00, extended hours, places to sober up and in reading the letters, there are a lot of First Responders stay up all night and need a place for coffee. Its obvious and i dont see any police complaintse complaints o. Sometimes we hear some spots. Yeah, i mean, the fans do put out some output and the Health Department has remedies or its in their jurisdiction but theyve been running it the same way for the last 18 years. I dont see its a problem and changing over to another generation or people. So im in support of passings pg this permit per the Good Neighborhood policy and everything else. Im also in support of this. I think we need more latenight and 24hour places. Im an avid fan of doughnuts. I think we deal often in other venues, actually real Entertainment Venues that have mystery callers and mystery complainers and i would hope that if this person is watching tonight, that they just approach this Business Owner because i feel there is reasonable accommodation that theyre willing to make and if not, there are avenues to take. So with that, i would like to move to approve this permit with the Good Neighbor policy with the conditions. Second. roll call . Your permit has been granted and follow up with the director at your earliest convenience for neck steps. Thank you next steps. Thank you. This is for a place of Entertainment Permit for the steakhouse at 399 garry street with Live Entertainment in the evening. The owners have restaurants including mortons steakhouse. Theres a letter to 23 of the neighboring businesses, neighborhood socialse associatid Community Groups and neighbors around the area, as well. There was no opposition for this application. Tenderloin station approves this with no added conditions. Here to tell you more is the Vice President , gregory hammond. Hello. My name is gregory hammond. Ill tell you about the company. We started in 1999, opening fine dining and stake steaks and have opened 16 restaurants across the united states. This will be our 17t 17th location. Were very excited to be a part of the city of San Francisco. And a part of the Union Square Restaurant family and we think it will be very successful. We work very well with our communities in all of the cities we are in. Were very active participants in outside events, as well as charities. Specifically to the entertainment, we have Live Entertainment in 15 out of the existing 16 locations that we currently operate, that takes place seven nights a week and its an important part of concept. Theres great service, fine steaks and seafood and Live Entertainment and its an integral part of who we are and talented musicians, playing top hits giving the clientele a positive atmosphere to enjoy special occasion and wind down after a hard day. I dont know what else to tell you. Any questions . I notice that you have a patio and that it looks like there will be speakers on the patio. One of the issues that has come up for us is anything with an openair and what kind of neighbors . Are there residential buildings abutting the patio . Not to my knowledge. Im not intimately knowledgeable of the area and this is my fifth trip. Welcome. Thank you. In interviewing salary personnel. It doesnt seem to have any residents. Union square is fairly replete with more hotels than ive seen in a foursquare block radius, which is great. But we did seven the neighborhood letter, delineating what we plan to do. We got one response from an individual with the Christopher Clark fine dining art gallery. He wants to book a private event. Thats the own response that im aware of. So not to my knowledge as far as apartments or homes or condominiums and i could be corrected by someone on the panel. Are you applying for the outdoor speakers as a part of this permit . I believe that is a part of the permit, yes independen. please stand by . If we have guests that are causing too much noise and we get complaints, we can also respond to that in realtime and certainly want to be sensitive to our neighbours, and would do so. Great, thank you. Tell me something about the sound equipment that you are going to be using. I see it is basically piano. Are you going to be having larger bands or d. J. S . No, d. J. S is not a plan of hours to put in place. We are not a nightclub atmosphere. It is more of a highend supper club. But with lively music. The set up is a piano shell with a keyboard. It is a lot easier to keep a keyboard tuned then a regular piano, so it is a show piano where you can dine at the piano and typically a vocalist, as we, and the most we typically add is a third piece, which could be guitar, is a typical third edition, but that is the extent. The amplifiers powering the vocals, and im sure music is going to be travelling to a board and it goes to the outdoor patio and the inside, and these are all going to be controlled, but your basic music format is piano, it is more like a dinner music. You could have a d. J. That plays lounge music, theres a lot of lounges that are d. J. Capable, but they dont do, you know, full dancing or anything like that. Right. You are able to do whatever you want, i am just saying what is powering it . Is it a thousand watts system, or is it a little speaker . We have it is going to be a nice system. I dont know the brand or wattage or anything like that. I could provide that information from our general contractor. It is going to be a nice system. I think of a high end residents and speakers while throughout the residents. It will be very similar to that. We are not looking we have people dying so there needs to be conversation going on. If it is too loud and people cant hear each other, it is not a concert venue, what is going to be a nice system, i would hope, but again, it is lively. I dont want to give the impression that its very, very soft jazz. We want a lively environment, you know, modern hits, top hits, sort of song choices. Will you be running this after dinner . Dinner is usually around over around 11, and you will continue the bar until 2 00 a. M. With the music . The application states 5 00 p. M. Until midnight for the music, and 4 00 p. M. Until 2 00 a. M. For general operations , so i dont for cs going past midnight in any scenario with the Live Entertainment, but if the bar has patrons, we will we could go until 2 00 a. M. I find a lot of our restaurants, new york, chicago, Beverly Hills , it is not super often that you will see our bars going right up until 2 00 a. M. , and you will see times when our live music stops in the entire venue by 10 30 p. M. It fluctuates. Right. There is always a difference between a real restaurant supper club versus a bar or a club that is just serving appetizers. I am just trying to distinguish the difference. We do have we are serving a full menu. Our average check is 150 per person. We are saving prime steaks and lobsters and king crab leg. People are coming in for a very full, fine dining experience, that is what is so unique about mastros is youre getting this fine dining, steak and seafood experience with a live music. That building is a standalone it is right across the street from pinecrest. That is correct. Right down the street from the old release guy. It is a great location, you know ,. Restaurants are doing well there so you will be the only tenant in this building, or is there no, there is a c. V. S. Operating on the first floor street level and basement and you enter our restaurant on the street level closer to the hand delivery, and then we are on the second and third level, our restaurant is on the second and third level. And the terraces are in view of the hotels . It is not an ocean view, but it is not a bad view. The terrorists or patio only exi