That is literally decades behind. Were so grateful to leadership, of our mayor and our governor, to help us to bring forward this funding that honestly is going to help us come to technology that most people in their daytoday lives in their personal technology have above what 911 is. This is going to make our calltaking more efficient and honestly its going to save lives, which is really the bottom line and why were here. Thank you so much and ill hand it over to our mayor. Mayor breed thank you so much for being here today. I want to add to what mary ellen said about what we need to do to take our Emergency Response system to the next level. Nowadays its not just about making phone calls. People are Text Messages and delivering messages in a lot of different ways. So it is time that our systems reflect the changes in technology. So ab 911 is just an incredible step forward that will provide us with the resources necessary to improve our system throughout the entire state of california. I want to thank our governor for signing the legislation and his leadership and vision on moving us forward to the 21st century, because we know that when someone reaches out and they are in a situation of an emergency, that they clearly need help and we need to have a better response system. Im sure many of you remember years ago when people when cellphones just began well, that was a long time ago, but cellphones first became a thing and how people would use cellphones in some instances to call 911, but they would be transitioned to another county and there was some difficulty in communication and how we provided Emergency Response to get to that location. So things have definitely gotten better since then, but there is so much that we can do to make it even better. Having the funding necessary to invest in new technologies so that text messaging and all the things we do now to communicate are used in a way to address any situation, whether there is a wild fire or a heat advisory or all of those different challenges that sadly weve had to endure, we want to be prepared, we want to respond in a timely manner, and we are ready to move forward in making those investments to do just that. I want to introduce at this time our governor, who has again been a leader in this effort and on new technologies and used to have my job as mayor. Welcome home to our governor. Thank you, mayor. Thank you all for being here. It is nice to be back. This is my first day on the job as mayor was in this building when i convened what we called at the time the disaster council. I was, i guess in looking back, overly anxious during my time as mayor we would experience a major earthquake. Thankfully we did not. I maintain that anxiety as your governor. That anxiety was only heightened after ridgecrest. Its been heightened certainly after the last two wildfire seasons as well. As ive navigated this state and learned more about our 911 system, it goes without saying its only reinforced that anxiety. The 911 system as we know it today was established in 1973. The technology is outdated. The technology lazily can be referred to as analog technology. It predates the internet, as the mayor suggested, it predates smartphones. 80 of the activity that occurs around a call center is smartphone based not landline based, though we have a system to finance our call centers that predates this new technology. Were overly relying on burdening landlines and as a consequence we have not been able to modernize our system and weve been disproportionately burdening those holding on to that technology, tend to be people on fixed income and seniors. Weve been fortunate. Theres been efforts over the last few years to update our system that have fallen short. We were successful this year in pushing through our budget and ultimately in this what we call trailer bill to get to the point where today we can formally announce that by the end of this month we have identified the vendors and we will be moving forward with updating not only the state lay of the 911 system, moving from analog to digital but our four Major Regions that define this state. There are about 437 other call centers like this, 438 in the state of california, which is an extraordinary number. The reality is they dont have the technology, they dont have the tools to connect. They dont have the capacity to redirect call volume if something goes wrong or theres a surge in that volume. It is selfevident to anyone in San Francisco if theres a major earthquake, the surge volume here will simply overwhelm this call center. Our ability once this new technology is deployed will allow the call volume, as an example, potentially to be redirected to sacramento, redirected to eureka, redirected to l. A. , wherever the capacity will allow. Thats what this technology does. It has a geospatial component. It allows for a substantial amount of bells and whistles. I can get into that and ask our executive director of this and i can ask the o. E. S. Director to fill in the blanks, but it allows us to meet the challenges and the needs of a multiplicity of issues that we face when it comes to mercy planning in the state. This is a big deal. I appreciate the reference that this is about lives because quite literally this is going to save lives. Im proud of the legislature including the by partisans. Final word on this topic, there is a fee attached. I know that generates headlines. We are still among the lowest in the nation in terms of that new fee thats been established. I think thats a nice and important thing to point out. Usually were one of the highest in areas. This is where were among the lowest. So i know there was some anxiety related to that, but i hope that assuages some of those concerns. This, by the way, in closing, has been part, this announcement today, part of our week of announcements around Emergency Preparedness and planning. Yesterday i was up with governor schwartzeneggar. We were talking about some of the work were doing on vegetation management, prescribed burns, making sure were more resilient in 200 communities across this state. Were stepping up our game and getting more ready for Emergency Planning and preparedness. More than 1 billion has been spent to make sure california is more resilient and prepared than ever. Im grateful for the support we received up and down the state. Im grateful for the mayors leadership in this space. She was on the Fire Commission leading these efforts for many, many years and as conversant as any mayor in the state of the needs and desires not only of her constituents, but as it relates to the need to update these technologies and recognizes she cant do it alone. The state needs to do their part and were honored to now be doing our part in this space. Were grateful for that. Were also grateful for you being here and happy to answer any questions on topic. Then we are happy for any questions for mayor breed off topic. Any questions on this subject . Reporter question i was just wondering what you observed in your tour today . To be honest with you, a lot of familiarity, and i think that goes to the reality. We were talking to the o. E. S. Director and asked how does this compare and contrast to other call centers up and down the state. It is put in the top tier, but that bar is not as high as it can be. At the end of the day that capacity is limited because of resources. Our new fee will generate 175 million a year. It will allow the services to go in around october. Well start implementing these new tools and technology up and down the state. Thats what was missing, that state support. This will allow you know better than i the capacity to do things you are losing sleep over currently and do it in the next few months. This is going to move pretty quickly. August 20th were going to identify these vendors. And as soon as october, right, were going to start seeing the application of this promise and promotion. Anybody . Im going to hang out more in San Francisco. [ indiscernible ] i shouldnt say that. She never speaks anyway. I actually sleep pretty well because i compartmentalize as well. As an example, one of the technologies that we all use every day to grab an uber and your uber can find you in a moment or even ordering a pizza, that kind of technology for us when calls come in has not been available to us until really the last few months. And after extensive effort to work with Third Party Vendors who are helping to kind of pull this data together. A lot of it has to do with the state of our technology, which makes it a lot harder. Moving from this analog to a more digital level is going to make that Technology Much more accessible to us, so that we can use that type of quick information that you use to catch a ride or to get your lunch to get help to you, whether its Law Enforcement or a medical response or fire. So it just speaks to the ability to have access to this kind of Technology Much quicker. We alone would have been able to go to. Secondly, this is probably just as important, this will provide us with a lot more resiliency and redundancy. The governor explained a little bit and mayor breed about how this allows us to have more mutual assistance between other jurisdictions and their 911 centers because we dont have to put everything in a suitcase and walk across the street. Well be able to flip a switch and work out so that if we have an earthquake or a potential power outage thats extensive, we very quickly will be overwhelmed at our center. So this allows us to go to other jurisdictions who can pick up and get those calls and make sure help is getting to people when they need it in the time they need it. You mentioned the fee. What is the fee and who pays it . Its going to be one flat fee across the board. We have multiple fees right now. 0. 33. We are authorized to go higher. We are very confident that we will not need to go to what is authorized, which is closer to 0. 80. 0. 33 puts us on the lower tier. Current landline users are paying 0. 50. That will use to 0. 33. A disproportionate amount of smartphone use is text and data, not voice. So we have a system thats collapsing in terms of its funding capacity, and thats why we have been struggling to get this up in sacramento. Fortunately we were able to get it in the budget. We had a few supporters from north state that experienced the ravages of mother natures fury as it relates to the campfire, and i think that really truly brought home this reality and need. So i just want to acknowledge them because they did something within that party that often is not done when encouraged to do the right thing despite the political consequences. I couldnt be more proud of those two individuals as well as the others in the legislature who supported this. The first day in the nation since 1973 that mandated 911. We have lost our leadership a bit. Were now going to reassert our leadership. 27 Million People use this system. We have 1. 4 i think just here in San Francisco. You drop even for a minute the calls, that literally puts lives at risk. So it is not, again, an exaggeration at all. This is a lifesaving fee that will go a long way to making california more resilient, more capable in emergency environment to do justification to it, that is to have someone to answer the phone in an emergency 24 hours a day, seven days a week. [ indiscernible ] those companies are competing for these contracts, so all of this is in collaboration and partnership with those companies. Well see. I dont know who will wind up winning these business, but theres some wellknown brands in the state that are competing. I dont know if you want to talk more about the deeper collaboration with Cellphone Companies or maybe just flesh out other attributes of this system very, very briefly. Sure. Thank you. In regards to the cellphones, what this will do is harden that 911 connection from our Community Member on the street, whether youre using a cellphone, your office phone, your home phone. That connection through your provider, thats up to that vendor to be able to harden their infrastructure. But once it recognizes that you have a 911 call, were going to create redundancy and resiliency in the network so it can get to our local dispatch center. Thats what our job is, to make sure that 911 call is received, routed to the appropriate peace app as quickly as possible. We believe it can be done in 3 seconds from the time you hit 911 to the time the dispatcher receives the call. Full disclosure these things will take a few years. They dont just happen overnight. By december 2022 it should be fully operational. [ ] a way of life in San Francisco. When the next major quake hits, the city hopes a new law requiring seismic upgrades to five story buildings will help keep more residents safe and sound. Tell me a little about the soft Story Program. What is it . Its a program the mayor signed into law about a year and a half ago and the whole idea behind it was to help homeowners strengthen buildings so that they would not collapse. Did you the soft Story Program apply to all buildings or building that were built in a certain time frame . It only applies to buildings built in the time frame of 1978 and earlier. Its aimed at wood framed buildings that are three or more stories and five or more units. But the openings at the garage level and the street level arent supported in many buildings. And without the support during a major earthquake, they are expected to pancake and flatten ~. Many of the buildings in this program are under rent control so its to everybodys advantage to do the work and make sure they protect their investment and their tenant. Notices have gone out to more than 6,000 owners of potentially atrisk properties but fewer than onethird have responded and thousands might miss an important deadline in september to tell the city what they plan to do. Lets talk worst case scenario. What happens in a collapse . Buildings have the tendency of rolling over. The first soft story walls lean over and the building collapse. In an earthquake the building is a total loss. Can you describe what kind of strengthening is involved in the retrofit . One of the basic concepts, you want to think of this building kind of like rubber band and the upper three floor are very rigid box and the garage is a very flexible element. In an earthquake the garage will have a tendency to rollover. You have to rubber band analogy that the first floor is a very tough but flexible rubber band such that you never drive force he to the upper floors. Where all your damage goes into controlled element like plywood or steel frame. So, here we are actually inside of a soft story building. Can we talk a little about what kinds of repairs Property Owners might expect . Its a very simple process. We deliberately tried to keep it that way. So, whats involved is plywood, which when you install it and make a wall as we have done here already, then you cover it with this gypsum material. This adds some flexibility so that during the earthquake youll get movement but not collapse. And that gets strengthened even more when we go over to the steel frame to support the upper floor. So, potentially the wood and the steel it sounds like a fairly straightforward process takes your odds of collapse from one in 4 to one in 30 . Thats exactly right. Thats why were hoping that people will move quickly and make this happen. Great. Lets take a look. So, lets talk steel frames. Tell me what we have going on here. Well, we have a steel frame here. There are two of these and they go up to the lower floor and there is a beam that go across, basically a box that is much stiffer and stronger. ~ goes so that during the earthquake the upper floor will not collapse down on this story. It can be done in about two weeks time. Voila, youre done. Easy. For more information on how to get your building earthquake ready, hello, everyone. Welcome to the bayview bistro. [cheers and applause] i am San Francisco mayor london breed, and i have to tell you, first of all, when it is hot in San Francisco, it is hot in the bayview. [laughter] i mean, really hot. On a regular basis in the bayview, and potrero hill neighborhood and the mission, we know that those are the hotspots in San Francisco. I just came from the sunset and it is hot in the sunset. I knew it was going to be even hotter in the bayview. Im really excited to be here today because nothing brings the Community Together like food, and here is an Incredible Opportunity to really not only enjoyed the Delicious Food provided by some amazing vendors , but this is also an opportunity for the community to come together. When i was growing up in San Francisco, we had food houses. Remember . We could go to somebodys house and buy some nachos or some chicken or some banana pudding, but times have changed. We dont have the grandmothers and the folks who are the ones that were taking care of the community the same way that we do now. Things have changed. The community has changed a lot. We know the Bayview Hunters Point Community has a thriving africanamerican population here , a community filled with love and excitement, and the need for us to come together for occasions like this. Especially because we know that as there is a lot of work that is happening in the Bayview Hunters Point Community, there are a lawsuit also a lot of people working in this community , a lot of People Living in this community. Having amazing food options for and by the people of this communities critical to the success, the longterm success and stability of the Bayview Hunters Point Community. I cited eight. [cheers and applause] if youre from Hunters Point and you dont know harold, you are not from Hunters Point. We have sold bowl. [cheers and applause] and we have yes, putting. With all things sweet. So today is really about making sure that we support