Okay. I am nicole, the director of the Mayors Office on disability. Thank you for inviting me here today. What i want to do is talk for a minute what our charge is and how we Work Together with s. F. M. T. A. There is a lot that we are focused on that is very positive and i dont want to move those thoughts but i want to take time to make you aware of some of the things we are also hearing and you will hear duplication from dianes comments. I think it is important that we are hearing from the same communities. I wanted to highlight some of those things. First of all, the charge of the Mayors Office on disability specifically is as the citys overall americans with disability act coordinator on behalf of the city. We work closely with our ada coordinators in the various city departments and s. F. M. T. A. Has a fairly robust team in s. F. M. T. A. Accessible services. We work closely with them on a number of initiatives. Many of the complaints and concerns that we hear from individuals with disabilities or older adults are channeled directly to or colleagues in the accessible services. As part of our charge in the Mayors Office on disability is to help to similarly with hic to make sure our concerns are responded to in a timely way. We do a fair amount of grievance monitoring as well so to the specific items that the Mayors Office on disability hears about frequently related to transit, our specific removal of bus stops, seating, type of seating used especially on our light rail vehicles, concerns about parking protected bike lanes and messaging around parking in general especially for folks who use accessible vehicles as their primary moneyed of transit mode of transit, crowding on bus lines and also some concern that has been happening recently as we think about transit equity and what does that mean that the concern is that our buses especially our transit lines becoming vehicles specifically for older adults and people with disabilities only. What does that mean . Those are some of the basic things. Another thing that we hear fairly frequently is that we really want to work with our colleagues in s. F. M. T. A. To figure out the best way to do Broader Community outreach on those issues that are impacting team with disabilities in particular. I think that sfmta does a good job using the tools we have the web and internet based tools are used very well, and also they do a good job of engaging with our Multimodal Accessibility Advisory Committee and also engaging on occasion with our Mayors Disability Council which has broad representation on disability. However, i am really wanting us to find ways that we can reach even more people and especially those folks who might not have immediate access to the internet. One of the things that i am working on with some of our colleagues in sfmta right now are accessibility improvement fact sheets for some of our transit improvement projects that help to highlight what is happening to the project, the enhancements that will result from the work and we are just starting this and finding that people are responding to those well, and i hope that we can utilize those on all of our transit projects. I think that those are the main things that i want to highlight. Again, we are doing a lot of work that i didnt mention today, and i want to encourage the commission and also anyone in the audience today that wants to learn more about what Mayors Office on disability is doing to definitely contact us because many m. T. A. Related issues that arent specifically related to bus line transit that i havent mentioned we are working on. I want folks to know we are a resource and to encourage the rrc commissioners to partner with the Mayors Disability Council. It is specifically also interested in issues of transit, housing and employment so to the degree that those issues little intersect with you, the Mayors Disability Council is interested in working with you and sharing thoughts on how to make improvements in those areas, too. That is where i will stop for now. Thank you. Can you tell me a little bit about what you hear from the communities you serve about how they would like to see improvements in transit in the city specifically . I think. Or shortcomings that are identified for you. What do people bring to your attention . Some of those i mentioned are most common which i will mention again which are specifically bus stop removal when we are changing our street plan and certain bus stops have been removed, we care about that quite frequently. Bus stop seating being available or not, shelters being available or not, broken or not. That is a very common one. Another very common one and i will mention it again is concern around wherewithal of our streets changes for folks that need access to accessible parking and especially van accessible parking, there is a lot of misunderstanding on that particular issue because sfmta does center as part of it they are not removing the blue zones, but because they move it seems they are not removing them. We spend a lot of time talking with folks about that, and also specifically around accessibility and the parking protected bike lanes. We hear about that quite frequently and there is a team working specifically on helping to make improvements there. And then crowding and access to buses being passed up on bus lines because of overcrowding, that kind of thing is also quite common. Thank you. Other questions from up here . Okay. Thank you for your time, thank you for your work. We look forward to partnering with you on this initiative and others. Great. That is perfect. From the homeless prenatal program. Good evening, i am the Deputy Director at the homeless prenatal programming. Our Center Serves approximately 3500 families each year. Of these we serve about 800 pregnant individuals each year. I want to highlight one of the main issues that came up recently. Supervisor stephanie sponsored a hearing on Food Insecurity one of the main things is accessible so people can get to the food opportunities including grocery shops and the accessibility issues around the bus stops. That is one of them and access to paratransit shuttles and taxi vouchers as well. The biggest ones that came up were some of the barriers and obstacles to Service Included reliability around on time. He appreciate the commissioners comments of all of you around the reliability and need for Reliable Transportation important people who rely on muni to get to work. That is a large part of our population. We also have people who experience real hardships when buses are not reliable or delayed for Court Appointments or child care is a big one because people are charged additional fees when they are late for picking up child care or can have family members called and cause drama in reunification. Thinking about those reimpacts on peoples lives when a bus is 30 minutes late and somebody doesnt know it just disappeared from the next bus. Then, also, looking at really accommodating strollers and grocery carts so being able to transport items and that accessibility, i think, is a similar theme from what we heard from seniors and disabled individuals. The ease of boarding on and off is huge. Reception by bus drivers is a big one. People not walking. They are in training might be pregnant carrying groceries may or may not have a stroller and the patience it takes so manage that. We hear a lot of feedback around that. We have a lot of clients reluctant to report that kind of behavior because they dont want to get the bus drivers in trouble or they dont want to be banned from the bus. Those are things to consider since we have the Wonderful Union kneecaptivated audi the m un i captivated audience. Then one of the consistent complaints from Family Resource centers mostly in the southeast and southwest part of the city are around the accessibility of bus stops. Hpp, for instance, is on 18th. It was right outside which is one of the main reasons we purchased the building was removed last year. It is a couple of blocks to walk up to 16th, it is still a trek when you are dealing with strollers and all of the other things i mentioned especially with multiple children. Considering those things when making those decisions would be fantastic. I am also a muni rider. My mom rides muni and she is a nanny and experienced these challenges. I appreciate the weekly bulletin now with the chase center. It does impact traffic getting to ucfs, all of that, kaiser appointments, all of those things. Any questions. I want to recognize former commissioner davis. Before i do, when you purchased the building next to a bus stop to serve your community and the bus stop moved. Were you aware if there was an entire process around signs removing the bus stop . The building was purchased. I should be clear 13 years ago now. We had the good fortune of being there for a while. One of the reasons that site was selected by not only our organization but board of directors is because of accessibility to major transit lines as well as proximity to general hospital. The building is still a wonderful location, but just having that removed last year has really impacted peoples ability to get to appointments on time and in some cases where moms or individuals are further along in the pregnancy it makes it harder to show up without paying a taxi. They dont want to walk the two blocks uphill. It is a hardship. It is my understanding before muni moves the bus stop there are community meetings, did that happen when they moved the bus stop . Yes, there were. We had opportunity to comment and we submitted letters and comments from the community. It was a very open process. At the end of the day we lost it. Okay. Thank you. Director davis. I wanted to i am trying to make sure we get to communities. Two things you mentioned that i wanted to drill down on, and also to think about how we address and partner with s. F. M. T. A. First the reception on the bus or at the bus stops, i did last year just a little bit later than this time with the mayor we did a visit to hilltop, the school for parents teens. One of the things they talked about were buses passing them up with the stroller and not letting them on the bus with the stroller. And people being upset to lower the ramp to get on the stromelers. Sometimes they are told to pick them up which is difficult to do. That was a theme w we heard. The mayor said work with young people around making suggestions and recommendations and addressing some of the challenges people who have stroaminglers and babies receive. I was on muni the other day and someone got on with the stromeler. The way they were treated on the bus they were making it inconvenience for everyone else and shifted in multiple spaces. There was no real support for them. With the bus stop removals are moving, i think that is another piece to think about how to do engagement and how we define equity. The issue is not necessarily about the majority wins in Something Like this, examined be more equal tran equitable and the challenges that those bus stops being moved become a Public Safety issue, they become a Public Health issue. Again, we have seen it and i think cheryl may speak to this. The persons ability to travel uphill, whether they are older or suffering with asthma or other ailments that might impact their ability to move. Those are things we tried to in the past to think about what it looks like to be equitable and not necessarily looking at the number of people who speak out and understanding the malars and things do mailers do not get to the folks living in the residence or that connection. I bring that up because those are two issues that hit the spectrum of age, abilities and really i think the most marginalized communities are most negatively impacted by it. Thank you, director davis. I will direct this to our director who is coming back in october with a further report. I would like to understand how the Community Feedback process works and specific to this process and in general. Based on the testimony we have heard there was an engaged community that spoke out. It did not result in any change of ultimate decision. I want a better understanding how that process works, how this decision was made and how it might impact other marginalized communities. One other thing for the Family Resource centers, there are 26 in the city. Often times people accessing them are not necessarily just from the neighborhood. We provide services from pregnant people. Maybe it is one address providing the feedback, it is impacting many lives. I wanted to highlight that. Thank you. Next we have San Francisco transit riders. Cat carter, is that right . Yes. Hello. I am cat carter, acting executive director with San Francisco transit riders. We are a nonprofit advocating for better transit around San Francisco. We are small but getting bigger. What we are focusing on is transit priority. As we have been hearing, too much of the muni system is too slow and reliable in communities in the equity strategy and outer neighborhoods. We also worked with muni with the s. F. M. T. A. To develop that in 2014. We have a basis in that. We have worked with they will well on transit improvement process in the equity neighborhood. As frequent and rapid and reliable transit means access. We need more transit improvements to bring priority on the streets. We have increasing Traffic Congestion slowing down buses. I hear muni has to put more buses and trains on the streets to keep up with service because they are slowed down so much. Our focus is more transit priority on the street. We have a campaign called 3030. We want rapid routes to connect all neighborhoods by 2013 in 30 minutes. We have a network that focuses on getting people downtown and not serving the outer neighborhoods. It works very well. We have seen increase in ridership 22 on the five r corridor. They found 15 of the riders were getting out of private cars to muni. That makes neighborhoods safer and reduces accidents and crashes. The challenge is to try to do these improvements there are years of community outreach. It is important and not to dismiss anything discussed. We are working on Rapid Bus Service on the 29 sunset serving the southern and western neighborhoods and on the t which has problems with service. Transit students can take these and riders are waiting for their vehicles. We want to recommend identifying a quick build process for muni like vision zero and bike lanes. We need to cut through the red tape. We need pilot projects to make that part of the outreach wherever that is possible. This would mean we could get crucial common sensory leaf much quicker. It would derm whatever modifications are needed. We need muni first. Iit is a safety issue. If we want Reliable Service for paul riders. Sfta needs to prioritize it on all streets. Thank you. Questions . Thank you for joining us and for joining this dialogue. I have i heard. Shelby from city college. That is who just spoke. Cat spoke for thia. Then i have cheryl thornton. Good morning. I work for the department of Public Health. I have worked in district 10 for the department of Public Health for 28 years. Now, i am at Southeast Health center. Transportation barriers are sited as barriers to healthcare access. They do lay care and miss or delay medication use. These may lead to poor management of chronic illness and that is poor health outcomes. Transportation is necessary for medication access particularly for those with chronic disease. Chronic disease can require a limb visit and medication and access. Change to evidence based care. Without transportation and intervention results, it may lead to lack of appropriate medical treatment or Unmet Health Care Needs which can accumulate and worsen the healthcare outcomes. Many studies identified transport barriers with lead to early death with those with chronic disease. In addition the prices have risen. They are up to 3 per ride. The rides provide a transfer good for 120 minutes. If they are out of the patients control the patient has to pay another 3. Their costing up to 12 round trip. The Alice Griffin housing complex is home to the patients. They have to take two to three buses to visit their provider and four buses to San Francisco general. Wait times for 10 to 25 minutes for the first bus then walk. A low income household is generally unable to pay 12 for bus care. It causes them to acquire fees and penalty. The vulnerable Sustainable Solutions to improve their health. We have pregnant women the newborn babies. They are on the bugs, late to ap they are on the bus and late to appointments and cant be seen. Many are black africanamericans. This is highest in the black africanamerican population. We do need change in district 10 for around equity on the line. I was part of the patrol hill lost 53 southern heights. It would go around the hill. It is a very hilly terrain. People who live in the Public Housing really need to take a bus to get to the to clinic. Bus lines were removed and people cannot get to the clinic. We have had people who probably have lost their life prematurely due to the fact there is not equity in the bus lines in district 10. That is what i wanted to say. Thank you. Thank you. Let me ask you this. Are there specific items that you think bring back bus stops . There are items that would help alleviate the issues you discussed. Many of our patients use paratransit. You have to make an appointment 48 hours prior to the appointment. If you get sick, diabetic, if your sugar goes awry you will not be able to use it if you have not booked an appointment. Often times pair tra pair para transit is late. They are back at the door saying if you dont get on now you will miss your ride. You have to call in and wait for three or four hours to get picked up. The other thing is the paratransit card that you get where you pay 18 for taxi vampers. Paratransit will match it so you have 90. The problem is if your paratransit card is empty you have to go to the off office. There is no online way to load the cars. They go to the office so they can acquire the paratransit card to get reduced tax fee. I think that paratransit needs looked into, it needs to be on time. It means to be more thoughtful about the patients. In an emergency you can book within less than 24 hours if you are going to your healthcare provider. I think the paratransit card should be able to load it online versus going to an office somewhere. You are saying and it struck me and tell me if this is wrong. The cash fare is 3 with the clipper card it is 2. 50, is that right . So i will say this what she just said is why they are working with m. T. C. On a discounted day pass. Currently they only have a discounted monthly pass. They could pay 5 bucks cash and have a discount good for a day. Would you be able to do that without the clipper card . I am hearing like it occurs to me and i have a clipper card tied to a visa card. I swipe it. It gets more money when it needs it. I can do that. People pay cash so they may twice and we have to come back because they cant get a pair granted. It trials me i know why muni is moving away from cash fairs. It is affecting certain communities in ways that may be werent considered at the time that the decision to move away there the cash fare was made. Commissioner compton. I want to bring up a point. I guess s. F. M. T. A. Is working with the hill and the southeast hill center in the Choice Program. That program is going to take 25 of our patients and 25 of the patients apartment Southeast Health who dont qualify to have flywheel doctors. This problem is so long standing to only have 25 patients to be admitted to that program is not acceptable at this point. I wanted to make that point. I think it needs expanded already. Thank you. Commissioner compton. I have a question. My question was about the 53 line. Before that was i guess discontinuesed, did people have to take four buses . To the services. Well the 53 bugs buses were re buses were removed that bus went from 16th up to the hill all around. Many people who lived up on those hills could not get to the doctors appointment. That is a new housing development. We built it. I guess it is always taken two or three buses. You have to take a bus down the hill and the t train then you have got to walk. So is there a solution currently to paratransit . The choice that you were talking about. They are offering 25 patients who do not qualify for paratransit to get to and from. I believe southeast has 5,000 patients. We are in district 10 where some of the most vulnerable and lowest income residents leaf in 25 people in a Choice Program to get to the doctor is not adequate for 5,000 patient. That is not adequate. I would say to the muni access to healthcare in district 10 needs reevaluated. This is not the first, you know, you are like the period person today to talk about access to healthcare and the negative impact can be fatal. We are talking about peoples lives and there must be a different solution than the scope gap measures described in the Choice Program. It also sounds like there are enough people in need of public transportation. There should be a wider solution. I dont think it should wait 18 or 12 or 6 months. It seems immediate and urgent. Last thing i wanted to add is that San Francisco has the worst mortality rate for africanamericans in the nation. We lived in San Francisco that any other city and the average income of a plaque person is 29,000. The average income of their white counterpart is 110,000 per year. With this being said that many of our residents are dying because they dont have it with the transcript. We are innovative. It is not acceptable. We need change and we need it now. Thank you. I understand we have no other commission questions or comments. Thank you. I understand we have representatives here from sf paratransit. We will add that to the list. Come on up. We will take all comers here. Good evening. I am with transit of north america we manage the sfmta Paratransit Program. I have been listens to the comments. I want to make a few clarifications. The sfmta Paratransit Program has many moving parts. The van transportation, which is approximately about 60 of our service, is guided by all of the provisions of the americans with disabilities act. The scheduling ahead of time referred to in the previous speakers comments is day ahead you call to schedule a right. The ada prohibited priority to medical trips. It doesnt matter medical, work, school, recreation, it doesnt matter. There are no provisions for prioritizing trips. Same day trips have preference to medical needs. If a rider has an Urgent Medical need, they can try to schedule for that same day and priority in that case is given to medical needs or if, for example, a Service Animal is ill that qualifies as well same day. 40 of the service is taxi. Just to clarify on the way the taxi paratransit works it is for every 30 worth of value you add to the card, you get we charge 6. For every 30 you pay 6 that gives you 30 of taxi rides. Those dont require day ahead. Those are on demand the day of service. That works for many of our patrons. I also wanted to mention that on the Choice Program, i think she said it is 25 patrons. It is 75. That is the way the pilot is to start with 75. We have been work was the department of health on that programming. It is not to say it wont need more resources at some point, but it is to start next month. We will see how that works out. I am sure m. T. A. Will be closely in communications with dph on the resources to be added. I want to mention on the taxi card we did launch by telephone. You can call if you have a credit card you can call and add value to your paratransit debt card. Online access is being pilot tested right now. You need a credit card to Purchase Online that is being tested by the pilot participants. It is a soft launch for the general public using paratransit. Those are the things we have been working on. I wanted to mention that i heard julie talk about the chronic operator shortage. We had a similar short age earlier this year. We have resolved that. Never totally resolved you are always recruiting for operators. We have addressed it, our on time performance is over 90 on the van service. That is with a five minute before and 15 minute after promised time, performance window. Our drivers are delivering the on time performance. That means nine out of 10 rides are on time within that performance window. We expanded the dedicated fleet by 18. 18 new vehicles. We conducted the Satisfaction Survey for 2019. This is statistically significant sample on the taxi side, van side, Group Transportation side and there was a overall 81 were very satisfied or somewhat satisfied with our services, 90 satisfaction with the trip and the program. Those are just a few things i want to mention. We did launch new incentives for ramp taxi operators who are transporting wheelchairs in ramp taxis to make the initiative more attractive for our drivers. I wanted to make those remarks. Director davis. I want to say as we think about partnership with sfmta and muni what it looks like to make sure everyone is clear on that. That sharing the clarifying remarks here may not change where or how community communicates that information to the people that they meet or they work with at the clinic. It is how they get truth in what they experienced versus what we say is on paper because a lot of times people take advantage of folks not having in hand. They are told something very different. That is why these things get perpetuated. They call and somebody says for whatever reason. I think there is a need to be in community and sharing and have the pieces of paper so people are not just doing it by word of mouth. We work with the sfmta staff on a relaunch of the website with more Accurate Information for riders. We will continue to focus on those issues, commissioner. You do this under contract with sfmta . What is the length of that . It is five years. We are in year three on our way to year four. It does have a five year extension option. The maximum is 10 years. Is this the first term of the first contract . No that was april of 2000. I have been here managing the sfmta Paratransit Program since april 1 of 2000. I have seniority. I am curious, what percent do you have a good sense of the users . Generally. What is available to them. What percent of them use muni, do you know . I know that was a question in the survey. I didnt bring all of the survey results. I can provide you that information from the survey. Every year we survey our riders in a significant way. Do you have a sense what percent of them have access to a mobile device . That is in the survey. We have been asking that since 2015. We have seen upward click. It is pretty impressive the wayne it has grown in terms of access. Is the survey published . It is available through the m. T. A. They have executive summaries. Is that on the website. I dont believe it is on the website but it is available. I would be interested to see that data. I wonder as i am hearing this, as i am talking about the fact not everyone has a mobile phone the fact you can get uber lift, not sidecar any more but ride sharing. Do you have any interface with ride sharing platforms . Well, we have the flywheel app. Which is a taxi. It is for taxi. We have relationships with taxis, not tncs. We have worked closely with the app developer to make it easy to use by riders in wheelchairs so they can access ramp taxis quickly. It is something they feel strongly about. We are always trying to improve that out. Are they able to pay seamless . You would present your debit card to pay for the trip. Do you have a sense of what premium is paid for a tax see as opposed to using it. Those are your lifts and ubers. Transportation network companies, tnc. Actually the paratransit rainedder that uses the app did not have to pay. It is totally free to end user. They will not pay extra because they ehailed a taxer. If one did, taxis are more expensive than tnc, correct. It depends. They dont have search pricing and so forth. It depends. I dont think a study is done on that yet. Maybe since you have users who have access to technology you are working towards incorporating the payment module into the technology. That would be the next step. There are carpool opportunities available through the app as well and that may be away for someone with extra time to get somewhere with a card or voucher to open up opportunities to people assuming they have the device that arent open today. Whenever we go back to vouchers. Everything is now electronic with the card. That gives us a lot of data that is very helpful in terms of planning. If the m. T. A. Says they want to install a speed bump between this block and this block on this street, can you tell us how many paratransit riders are using that particular block . We can tell them how many taxi riders are using that particular block. The card is the way to go because it gives us a lot of data. I recognize this as maybe outside of your area of responsibility. Since you love the app and are making it more accessible for people with transit constraints, i am curious if there is any contemplation the functionality to request a taxi with a car seat. Car seat . Yes. Like a child car seat . No, we hadden contemplated it. When we get feedback from our riders that is not something we have heard. I will look into it. If you work with populations that have a large cohort of expecting mothers. Access to a car seat is in high demand. I need to go look at this. If i remember the rider policies for paratransit, we do tell the riders if they are traveling with the child they provide the car seat and the drivers will assist with setting it up. Commissioner compton. I have more of a comment about the tnc. They are largely unregulated because they are personal cars they generally are not accessible. That is a major drawback with them. That is something we need to be cognizant of, it is a problem, in addition to their vetting processes, limited background checking, etc. It is not advisable to include them at this stage. I am glad you are doing flywheel. Thank you. Other questions for the speaker . Thank you for joining us and thank you for stepping up. Thank you, commissioners. Director davis. I wanted to piggyback on the commissioners comments. There is a working groom with supporting, i dont know if you want to say it quickly. To clarify the challenges and concerns with the tnc or ride share apps. Mayors office on disability and sfmta are currently engaged in rule making process with California Public utilities on the tnc access for all act, which is mandating Wheelchair Accessible transportation by 2024 across the state of San Francisco. In San Francisco uber has a pilot contract with the vehicles through a provider. Lyft has a similar program. As they are trying to lay the groundwork for equity around uber and lift transit. The ride costs are the same as the standard uber cost right now. We are in a very engagable making process providing comments to the c p. U. C. To regulated to help give guidance on how best to implement this by 2024. Thank you. That is the end of the list of speakers on the agenda. I have a number of speaker cards. I will go through this now. Any other representatives of organizations that had been invited to speak but havent yet come up. Okay. Erin good man again. Good evening, commissioners. I did work on the San Francisco Housing Authority and sunnydale project and that was one of the prime issues we pushed with sfmta is the future vision for connectivity especially in 10, 7 where it is going. I was on balboa park for a couple terms. We looking at city college. Before that it was the 19th avenue transit planning issues. We have just seen sfmta start back up the initial stuff on the connection. I hope this committee can get out of the weeds of smaller issues and look at the bigger issues of Transportation Planning in the city because there was back in 2000 i will give you maps to circulate between you. This was in 2000, sf chronicle an article by the 30 year plan where we would be in 30 years. We are at 2019 and nowhere near a sufficient network from the transit riders to suffice for the amount of people boarding these trains in the future. There were maps in 2016 in the San Francisco subway vision. There was a transit exsubsidy which talk about the areas that need Transit Connect activity. I worked on the sunnydale facility that came in under budget on time which was great. There were also others that we helped start working on. There are definite solid moves that can occur from sfmta to get people to hospitals. There are links and loops that can occur on bus transit. It could go south and connect to is t line. There are ways to link the major hospitals. Sf general, c. P. M. C. So that people have more direct access to these areas quicker. We are not just relying on agreements. We have some actual hard track being laid. When we have new lrvs there is track they run on. We hope you can look at that as you get out of the weeds to get a more birds eye view of transportation issues. Next eileen spoken. Coalition for San Francisco neighborhoods here on my own behalf. The great light rail vehicles have been inse service for over0 years. They are easily accessible in the tunnel they are not easily accessible in the neighborhoods. When the m. T. A. Was working to design the new lrvs they both have the opportunity to fix these equity issues. Both of them failed to do so. Had most respects the cars are the same. By using the same basic design the m. T. A. Will be locks us into another 20 years of the same equity issues. More than two years ago the community urged the m. T. A. To move forward with low floor lrvs. They are easier for seniors to board and some manufacturers have on board wheelchair ramps to create wheelchair access system ride. The m. T. A. Is in phase two of procurement. I urge you to insist they use this opportunity to address exissues for seniors and disaged by purchasing low floor lrvs. Another equity issue is elimination of lrv stop in the neighborhood. On tara vim, they have eliminated a significant number of stops to create equity issues for seniors. They need to walk additional blocks to catch the lrv. In district four they have the entire city. When the m. T. A. Eliminates stops, it impacts certain communities disproportionatesly. Thank you. Angelina ro romano. Good evening, commissioners i am a School Social worker and immigrant supports and immigration program. I want to thank you for holding this hearing on transit equity. My tram is charged with supporting refugee and immigrant students, we are committed to racial equity. I want to state that we know our black students and families are disproportionately impacted. Especially because of the use of criminalizing enforcement issues on the transit an and those goig across town to the northwest section of San Francisco. We believe the needs of black youth are strengthened. I will talk in the next minute or so. We found the system for obtaining the cards is inequitable leading to true and see and harassment. The clipper card is easy to fill out. It asks for nothing but verification of age and signature. It is still difficult to access assuming they know about it. Particularly for the newcomer families they dont know this the an option. It takes weeks for the cards to be approved and mailed to their addresses. They have to choose to not go to school or risk getting ticketed by sfmta. I get calls statingam
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