And the public, city hall is closed. This precaution is being taken pursuant to the local, state orders. Commission meetings will attend the meeting through Video Conference and participate in the same extent as they were physically present. Public comment will be available on each item on this agenda. Channel 26 and sfgov. Org are streaming the number across the screen. Comments or opportunities to speak during the Public Comment period are available via phone call by calling 4156550001. Again, its 4156550001, meeting id 146 7977410. Then press pound and pound again. Then you will hear the meeting discussions which will be muted and in listening mode only. When your item of interest comes up, dial star 3 to be added to the speaker line. Best practices are to call from a quiet location, speak clearly and slowly, and turn down your television or radio. Alternatively, you may submit Public Comment in either of the following ways, email myself, alisa. Somera sfgov. Com. Madam chair, that concludes my announcements. Thank you very much madam clerk. Can you please read item number two. Approval of the lafco minutes from the july 31, 2020, special meeting. Thank you very much. Any comments or questions from my colleague . Seeing none, lets open this up for Public Comment please. Members of the public who wish to provide Public Comment on this item should call, meeting id 1467977410 and then pound and pound again. If you havent done so already, press star 3 to line up to speak. You may speak when the system indicates you have unmuted and then you may begin your comments. Is there anyone on the line . Madam chair, there are no callers in the queue. Public comment for item number two is closed. A motion to move the lafco minutes for july 31, 2020. Do i have a second. Second. Motion to approve the item, cynthia pollock. Aye. Commissioner haney. Aye. Commissioner mar. Aye. Chair fewer. Aye. There are four ayes. Thank you very much. Madam clerk, can you please call item number three. A Community Choice aggregation activities report. A, bill assistance for low income customers, the equity project, power charge indifference adjustment, and the integrated resource plan. Madam clerk, is commissioner singh with us today . She is with us here today but shes not a Voting Member as commissioner pollock is here today. Thank you. Good morning commissioners. Im michael hines. Can you see and hear me okay . Yes, we can. Great. I hope you all are doing well and staying safe these days. We got a full its been a little while. Its been a couple months since weve been here from we have a full programs update for you today. Im going to jump right in. Give me one moment here as i pull my slide back up. Are you able to see that . Yes, we are. Great, thank you. Okay, so for todays update, clean powers sf update, were going to cover a measure adopted for clean power sf low income customers. Well be providing an update on the status of our clean power sf equity policy project. Well provide an update on the power charge and difference adjustment or pcia and finally well provide you with an update on clean power sf2020 integrated resource plan. Im going to be joined this morning by a couple of my colleagues, cassidy and jackie from our Power Communications team. I should say a few colleagues, and susan from our sfpuc policy and Government Affairs team. As you know commissioners, these are tough times were going through. As you might expect, we seen a significant increase in the number of clean power sf electricity customers with a past due balance on their electricity bills compared to what we saw prior to covid19. We are seeing higher rates of delinquency among customers that participate in the care and low income electricity programs. On july 28th, the sfpuc adopted a one time bill credit for clean power customers enrolled in care by september 30th. It will cover an average electricity bill for a care customer for about one month. The bill credit will provide Economic Relief for these customers and provide an opportunity to promote enrollment in the care and fera discount program, which will provide customers with a 20 discount on their energy bills going forward. Weve been promoting this Program Since late august and you may have seen some of our advertiseme advertisements. Im going to turn this over now to cassidy who will tell you about what were doing to promote this bill credit and the discount program. Ill continue to drive the presentation here for cassidy. Thank you mike. Excuse me, hello everyone. My name is cassidy, im part of the powers Communication Team at the sfpuc. I want to go through our billing Marketing Campaign. The goal of this Marketing Campaign is to generate awareness for the bell Credit Program and the credit that will be available in october for our customers and also to increase the enrollment ahead of the september 30th deadline so as many people that qualify as possible can enroll and receive the discount in october. The target audience for this Marketing Campaign are our existing customers, low income San FranciscoSan Francisco cansens san franciscans, customers behind on their bills in communities that are most impacted by covid19. As you see here on the slide, this is currently up. Ill talk more about it on the next slide please. So for this campaign, we really look at multiprong campaign to reach as many of our hard reach customers as possible. We purchase print, digital and audio advertisements. Those channels were seen daily, sf bay view, and univision. We purchased 11 billboards that recently got put up. Theyre in spanish and english throughout the bay view neighborhood, admission, and outer mission. We also sent roughly 30,000 postcards to san franciscans to know about the program and the credit. We also purchased others. A couple of these channels are new, so were excited to see how successful they are. We havent used univision and google adware, but many said those channels are successful. Were excited to see the results. As part of our shared media, were using the social media pages to promote the credit. We also created a Community Partner tool kit that we shared with the board of supervisors and Community Partners that include information about the credit and the messaging they can share with their networks and audiences. The clean power website, we created a new page that talks specifically about the credit and the qualifications you need to meet to enroll in this program, as well as how to enroll. It will contain information in the bill credit. Ive also been doing some co marketing with the sfpuc larger push during this time. On the right, you can see the to add verticaltizement is the print advertisement and then the bottom is an example of the digital advertisement and that was placed on univisions website. Next slide please. So what we really want to emphasize to san franciscans is that signing up takes less than five minutes. Theres no proof of income required to enroll. Eligibility right now is based on your income as of today. You can also qualify if you participate in programs like health and medical. They will be receiving the bill credit in october, but they will provide the credit going forward. Anyone can visit www. Cleanpowersf. Org or call our call center. With that, im happy to answer any questions or take those at the end. Yes colleagues. Any questions or comments at all . I had a few questions. So when you mentioned that there were a lot of families that actually were facing hardship about paying their bills, can you tell me about a number of San Francisco residents that are having hardship paying their bills . Commissioner, i dont have the figures at my fingertips right now but im happy to submit that to you through the executive officer after the meeting. Sure. Ill approximate, its probably on the order of 30,000 to 40,000 electric accounts, somewhere like that. Wow, okay. Do we have Geographic Information about that . Are there certain districts hit harder than others . Again, i dont know the answer to that off the top of my head or at this moment. Well be happy to follow up with more specifics. When i say hardship, our measure i just want to be clear, our measure of hardship is basically delinquency, right . Yeah. And that is, it is variable. You know, we are looking at the sort of population as a whole. One thing we havent done yet is sort of looked at you know, individual accounts and their duration, but we do have some certainly some of these accounts have amounts owed that is accumulating. Those of course are the ones were most concerned about. Yes, i think that information would be very helpful. I think to find out just how severe and how many to you, you may be in this thing for a while to come. So, just wondering how much relief that customers may need and the next question is, is it correct that this Program Gives relief for one month or did i mistakenly hear that . You heard it correctly that the bill credit is for one month, but what were using so were providing Financial Assistance equivalent to one months average electricity bill, total electricity bill. Were applying it one month, in a single month to all of the customers that are enrolled in the care and fair program. Its a discount program. One of our objectives here in addition to providing the immediate assistance is to try to get as many customers as we can to enroll in those programs. We know that not all eligible customers in San Francisco have enrolled. So, this is sort of a hook or a carrot, you could say, to entice more customers into that program, which will provide ongoing assistance to customers. Okay, and then for those customers that are experiencing a duration of hardship and im wondering if you have a plan for those customers and also are you including customers that are delinquent in their bills but eventually pay it . I think that everyones time schedule and everything is off also. If they miss a bill payment, are we finding are these people that you are saying are having a hardship paying, are they customers that just missed one payment but then the next time they eventually end up paying it, like in their next months bill or is it people that have not paid their bill . Well, its sort of a combination of both of those. Like i said, we look at the were tracking the total number of accounts that are delinquent. Its delinquent at levels of 60 days, 90 days, things like that, right . So what we seen at a high level is that the number of delinquent accounts has increased significantly. To your point, you know, some of us probably the majority of the customers are paying their bills. Sometimes they just pay them late. Sure, okay. I think its really great to get that data, if you have it. I think about who are those customers, which are the ones i think the people that really have been unemployed, unable to pay their bills completely for 30, 60, or 90 days, its sort of i think that is a different level of support they may need versus somebody who, you know, after 60 days ends up paying their bill. So, im just trying to get a gauge of how deep and wide this problem is. Sure, yeah, and i do want to answer one other question you asked, what other assistance is there. We are working through the california p. U. C. , which is taking a statewide approach to this issue on a rearage forgiveness program. That would be rate payer funded. So one of the things i want to point out is that clean power sf is basically foregoing revenue for one month from this pool of customers. So were not funding this by increasing rates on other customers. Were just simply foregoing revenue. This is something that the program couldnt sustain, but we know that its relief thats needed and could be used immediately. The statewide program will also be a benefit, especially to those who are accumulating much larger ones over a period of time. You have more to your presentation, is that correct . Yes, we do. Okay, lets move on. So sorry. No problem, thank you for the questions. Okay, im going to im going to hand this over now to suza e suzanne, who will speak about the equity project. Thanks mike. High commissioners. Thank you so much for having me today. Im suzanne on the sfpuc policy and Government Affairs team and the sf clean power Equity Working Group. Im here to update you on the efforts of our working group. As we reported last fall, our staff has been working on a clean power sf equity project. Lafco executive officer has been in the loop on all of our various efforts. Its been a while since we presented on this. The purpose of this project is to develop an equity policy that provides a lens across clean power sf policy, programs, and practices. So applying an equity lens will ensure factors such as race, income, gender, language, employment status, among others for example. So we have a working group of staff that has been developing the draft policy. Were also planning to do some outreach and engagement with stakeholders to get feedback on the proposed draft policy when were ready to do so. Ultimately our hope with this project is that the policy will serve as a model that could be replicated for the businesses we do and serve as a model for other communities as well, giving that choice is a relatively new program across the state. So our plan is to draft or to vet the draft policy with stakeholders, community leaders, and members of our priority community and were using that term priority community to refer to those historically under served, in particular the low income communities. After Community Engagement, that will finalize the policy. Once we have an adopted policy, that will focus on community recommendations. Next slide please. So one of the most important aspects of the draft equity policy is that were centering race in the work that were doing here. We lead explicitly, but not exclusively with race because racial injustices exist throughout the country without exception, including electricity service. So advancing affordability, calling out cost burnden for lo income, black, indigenous, and people of color. We address barriers to participation in vulnerable communities, including disability access, culturally language translation and the Digital Divide. Embedding Community Engagement as a Core Practice to our work and utilizing the connections we make during our engagement to continue this work and to have this work be an ongoing conversation and ability for us to make new ties within the community that were serving. Addressing Environmental Service and public health, especially given the historic and disproportionate impact on certain communities. Addressing disparities in community preparedness, by addressing on emissions fueling the Climate Crisis and that under served and vulnerable communities have access to the same types of mitigating technologies that wealthier communities may already have. Lastly supporting Workforce Development with a particular emphasis on local jobs that promote racial, gender, and lgb lgbtqia diversity. Lastly, heres a brief overview of our timeline to date and our expected connection steps. Apologies this says framework where it should say policy. We changed it a bit and decided to recategorize this project to focus on the policy aspect of it. So the Equity Working Group as drafted an equity definition and mission. We have a baseline Data Analysis and Stakeholder Mapping and customer needs survey. Were promoting Environmental Justice training for clean power sf staff. A recent focus has been on developing the equity policy and Community Engagement plan. You know, we had to rethink some of our Community Engagement given the covid19 emergency and the inability to work in person. Were working on fine tuning that. Our goal is to begin that at the beginning of next year and have a finalized policy some time next year. That is all i have for now. Im happy to take any questions and thank you for listening. Any comments or questions from my colleagues . Seeing nobody in the queue, i have one question. I know that you mentioned that you are looking at race also, but are we also looking at sort of people in different housing . Yes, thats an important fact. Thats something were thinking about. I think also when it comes to energy, the difference between renters and homeowners is important to think about. While were intentionally leading with race and centering race, there are so many other disparities and differences in how folks in San Francisco receive electricity and were hoping it can be comprehensive. Great, thank you very much. Seeing no comments or questions from my colleagues, thank you very much. Now mr. Hyams, lets continue. Thank you suzanne. Now i get the pleasure to shift gears here and talk about the pcia. Many of you seen the pieces in the San Francisco chronicle addressing the pcia and the role in the business model. The excuetive officer of lafco asked me to address this. Were going to start with the basics because it could be a complicated topic. What is the pcia . The pcia is an ongoing surcharge that customers must pay pg e on their monthly bills to avoid shifting costs for those who do not participate in the cca program. Its the pucs implementation of state law that requires cca customers to reimburse electric corporations for the net unavoidable Electricity Supply cost attributable to those customers and what we