Hundreds of customers were switched to new contracts without their consent after two sales agents allegedly used phoney accents and fake names to impersonate them. The external door-to-door sales agents are accused of impersonating Australian customers in phone calls to Simply Energy, where they gave false consent to a contract switch. The Essential Services Commission issued 125 penalty notices to Simply Energy - the company that contracted the agents - totalling $2.5 million for the alleged fraud. READ MORE: Two sales agents allegedly used phoney accents and fake names to switch hundreds of customers to new energy contracts without their consent.(iStock)