27 April 2021, 09:04 pm Millions of Sony PlayStation fans were greeted with error codes that prevented them from accessing online features. So what just happened? It turns out, the Sony PlayStation Network temporarily went offline, though the servers are now back up, reports GameRadar. PlayStation 4 and PlayStation 5 users got the error code WS-373989-0 whenever they tried cross-platform online play for over an hour. (Photo : Getty Images) Detail of the buttons on a Sony DualShock 4 wireless controller, taken on January 22, 2016. (Photo by Olly Curtis/Future via Getty Images) Problems started surfacing around 5 PM EDT, when users began complaining about connectivity problems on social media, reports GFinityEsports. A big majority of the reports involved the said WS-373989-0 error code, which players can do nothing about as the code meant it was an issue directly on Sony's end.