"Everything was going swimmingly ... until it wasn't," Harvey noted. He said that's when Jackson sat down, threw off the mask and "was done wearing it." "The flight attendant comes over and she says, 'Ma'am he's not wearing his mask, you're gonna have to leave the plane,'" Harvey said. After pleading that they could try to hold the mask up to Jackson's face, the family said they were again told to leave due to federal regulations aimed to limit the spread of COVID-19. "So we gathered up our things ... and we walked off of that plane in a daze," Harvey added in the Facebook video.