Reporting to the Senior Manager for Strategic Systems & Operations, the Strategic Systems & Operations Officer provides professional technical, operational, and logistical support for managing key systems, processes, tools, and platforms within and/or led by ICAP’s S&P unit. The goal of the Strategic Systems team is to manage process-oriented, initiatives that strengthen ICAP’s ability to maintain high quality standards and state-of-the-art approaches in implementing business systems, including those that support the grant lifecycle as well as increase overall operational excellence in producing system’s related deliverables that are responsive, efficiently executed, and anchored in best practices. Responsibilities The Strategic Systems & Operations Officer will work in close collaboration with the Senior Manager to support ongoing administration/management, optimization, and expansion of ICAP’s key systems and processes, including ICAP Online, ICAP PIVOT, and I-CONNECT, as well as internal S&P Unit initiatives and those in other emerging priority areas as they arise.