Northwestern Student Enrichment Services has adjusted its services to best serve students virtually. The resource provides first-generation and low-income students with community and guidance, which have become all the more important during the pandemic. Kourtney Cockrell, the founding director of SES, said she has noticed the toll the pandemic has taken on all students, FGLI or not. “We saw more motivation challenges in the spring and then summer and fall,” Cockrell said. “Now we’re seeing those issues of motivation compounded with depression and anxiety. Seasonal depression is real.” Developing genuine connections is especially important when dealing with sensitive matters such as mental health, financial hardship or identity crisis, all of which SES seeks to address, Cockrell said.