Survey Finds that Most Americans are Not Completely Satisfied with Their Current Auto Service Provider UpSwell Marketing's recent auto survey delves into consumer attitudes and behavior around auto repair shops News provided by Share this article Share this article KENNESAW, Ga., Feb. 24, 2021 /PRNewswire/ -- UpSwell, a marketing firm that specializes in helping local businesses expand their customer base, today announced the findings of their recent auto service consumer survey. The survey provides key insights into consumer attitudes and behavior when it comes to selecting an auto service provider, including the fact that most consumers are not always happy with their provider.