Cloud data management and enterprise backup vendor Rubrik has named Sydney managed services provider Tecala Group as its first Rubrik Authorised Support Partner (RASP) in Asia Pacific. The specialisation recognises Tecala for demonstrating a proven track record in delivering level 1 and level 2 technical support. As a RASP partner, Tecala will now get similar training as Rubrik’s own level 3 support engineers and has the opportunity to act as the first point of call for joint customers. Tecala can now also provide increased flexibility in the type of support and services offered to customers, and can also serve as a one-stop-shop for support to offer Australian enterprises a single point of contact.