Figures show a 20 per cent drop in hospitality check-ins over New South Wales. New data reveals that 48 million people checked in to venues in April, compared to 66 million in January. Customer Service Minister Victor Dominello on Thursday said residents had become 'complacent' with the ongoing pandemic. 'We've taken it for granted that we live in this great island nation, and … we think that we're immune, but clearly we're not,' Mr Dominello told 2GB. Sydneysiders grown 'complacent' after QR check-ins fell by 20% across NSW (pictured: woman using QR Code) Customer Service Minister Victor Dominello reminded high risk venues such as hospitality, pubs, cinemas that it's a legal obligation to enforce QR codes (pictured: women at Sydney bar)