January 13th, 2021 comments During the COVID-19 pandemic, Immigration, Refugees and Citizenship Canada (IRCC) has implemented numerous policies to try to process applications as normally as possible and also provide applicants who are unable to provide certain documents or meet deadlines with flexibility. Applicants should know that while IRCC is providing more flexibility than it normally does to incomplete applications that it is still returning ones that are technically incomplete where applicants do not provide an explanation. The return of these applications sometimes takes months due to pandemic-related intake delays at IRCC, and it is very important that applicants submit complete applications.