The Modern Community Bank CIO - An Agent of Change Eddie Ho, COO and CIO, Los Alamos National Bank, New Mexico Eddie Ho, COO and CIO, Los Alamos National Bank, New Mexico A community bank CIO plays a key role in the safety and soundness of bank operations. Gone are the days of closed networks with zero cybersecurity threats and a centralized, brick and mortar banking model. The demand for digital solutions and real-time services is changing the entire industry and the role of the CIO in particular. The pressure to deliver quick solutions and maintain compliance in a highly perception-driven marketplace is relentless. Banking is a tightly regulated industry married to a high adoption rate for the newest technologies. Compound that risk with non-stop cyber-threats from all directions. Today’s CIO is a highly stressed thousand trick pony, juggling multiple items all day.