Three driver licensing services go online in Dubai 6 hours ago RTA’s customer happiness centres will cease offering services relating to the renewal of driver licence, replacement of lost/damaged driver licence... Dubai’s Roads and Transport Authority (RTA) will divert three driver licensing services from customers happiness centres to smart and electronic channels as of mid-June 2021. Services to be diverted cover applications for renewing driver license, replacement of lost/damaged driver license, and the issuance of experience certificate for drivers. "From the middle of June 2021, RTA’s customer happiness centres will cease offering services relating to the renewal of driver licence, replacement of lost/damaged driver licence, and the issuance of experience certificates for drivers" said Sultan Al Marzooqi, Director of Drivers Licensing, Licensing Agency, RTA.