Timeline: Jackson is in the middle of a water crisis. How did we get here? Sarah Haselhorst, Mississippi Clarion Ledger WATCH: Jackson resident nine days without water gets her water back Replay Video UP NEXT A water outage in Jackson has caused many to lug gallons from distribution sites to their homes just to flush the toilet. Low pressure in faucets has made it difficult to shower or wash dishes. A citywide water boil has left thousands of people without immediate, safe drinking water. How did it happen? Here's what to know: Feb. 16: Winter weather and icy temperatures choked equipment at the city's water treatment plants, rendering water pressure inadequate. It caused nearly 43,000 water customers in Jackson to be placed under a boil-water advisory.