Too often Facebookâs view is: âItâs not our problemâ February 19, 2021 â 10.30pm Save Normal text size Credit:Illustration: Andrew Dyson To submit a letter to The Age, email letters@theage.com.au. Please include your home address and telephone number. FACEBOOK Too often Facebookâs view is: âItâs not our problemâ After years as a consumer trying to obtain help from Facebook for privacy/safety issues and being ignored, I am not surprised by its latest action. As an advertiser trying to promote a not-for-profit cause and battling inconsistent rulings and lack of service by Facebook, I am not surprised. As as someone trying to seek assistance directly from its Australian management and being ignored, I am not surprised.