And it traveled through an International Boundary and into a legal have a couple. The agent has never been named. Found on the sidewalk. He could lose 2 billion in revenue every year as a result. We have been following this story, john, if you would, take your time and give us the details here. Reporter thank you very much, tony. Good evening from the nations capitol. Sometimes i think a new story crosses the wires, and you just have to look at it and think this is a bit of a moment. We have one of americas largest corporations, and they are saying were going to take all Tobacco Products off our shelves. In doing so theyre making a political, social and business statement all in one. It could have ramifications in this country for years to come. A landmark decision from the nations second largest pharmacy chain. Cvss decision to stop selling all Tobacco Products this year could be a retail game changer. When we ask ourselves where do we expect to be in the future it became clear removing Tobacco Products from our stores is the right thing to do. Reporter cvs said its decision will cost the company money, 2 billion, shares slipped on wall street with the news, but cvs vell sells, cigarettes is a small bees of it. The president of the United States responding with a written statement. Todays decision will help my administrations efforts to reduce tobaccorelated deaths, cancer, Heart Disease as well as bring down healthcare costs. The first lady tweeted, now we can all breathe a little easier, and the health and Human Services secretary Kathleen Sebelius said at the lung cancer ahaiyan at washington, d. C. The news was greeted with a cheer. Bravo, cvs. Bravo. Just an extraordinary and powerful statement that will build on exciting momentum that we have to really invigorate our war against needless tobacco death. Reporter now cvs has made its decision, what will happen next . Reporter well, that is the big question. Let me explain where cvs fits in the big scheme of things. On wall street it is categorized as a pharmacy chain, and it is number two against walgreens. Walgreens is bigger. So the question is what will walgreens do . They issued a statement saying weve been thinking about this, too, quite frankly, for a long time, and they said in the statement that they put out that in the very least it will require them to consider the location of Tobacco Products on their shelves in their stores. It could be at the very least be a retail game changer. Is this potentially a death nail for that very or will it look to find distribution hubs elsewhere in the country. Reporter great question. The Tobacco Company has not made a comment, and there is a reason for that. This wont amount to a hill of beans for them. For them theyve moved on from north america a long time ago. This is not their market any more. They take what they can get here, but to grow their business, which is what you have to do in any business environment, to grow their business theyre looking to latin america, asia, africa, parts of the world that are still developing, and where smoking unlike here in the United States, not frowned upon at all but extremely popular. John, its interesting, we were talking about this a bit earlier, it will be curious to see what walgreens does next. It seems to me that a decision like this from cvs puts all kinds of pressure on the 23,478 one, walgreens, to make a similar decision. Reporter i think thats absolutely right. You have to remember that walgreens is the number one player in this particular market. And they have issued a Statement Today in which they have said we Aljazeera America presents a break through Television Event borderland. Six strangers. Lets just send them back to mexico experience illegal immigration up close and personal. Its overwhelming to see this many people that have perished. Lost lives are relived. All of these people shouldnt be dead. Will there differences bring them together, or tear them apart. The only way to find out is to see it yourselves. Which side of the fence are you on . Borderland only on Al Jazeera America joses death is part of what appears to be a disturbing new trend Us Border Patrol agents shooting across the line to kill mexican citizens in their own country. Zelma berenice Barron Torres son ramses was also killed by an agent in nogales in 2011. The Us Government closed the investigation. Zelma says she was never contacted. In 2012 guillermo arravalo pedroza, was picnicking on the banks of the rio grande when he was killed by agents. He died in his nine year old daughters arms. Juan pablo parez satillan was shot near matamoros just two months earlier. In 2011, in tijuana, a witness says Jose Alfredo Yanez reyes was killed for using his cell phone to record an agent beating a migrant. And Sergio Hernandez guerica was shot between the eyes under a bridge in juarez. In each case, the Border Patrol justified the killings saying they were threatened by rockthrowers. But getting them to speak on the record about anything at all proved difficult. Hi bill, this is wab knew calling from al jazeera english. Were down in nogales az right nowso im just calling to see if we would be able to arrange an interview and a ride along with an agent out here. Well, weve sent emails, about, starting about six weeks ago. And why is that . Yeah. Yeah, it just seems a little opaque like im just trying to understand why the request was declined. Whats happened is that with the Border Patrol being one of the largest Law Enforcement agencies in the country, they work with a population that doesnt work back with them. Theyre not like a police force thats in the same community that has to deal with residents that are upset that can vote that can sort of mobilize against them. Its a population that almost everyone is going to be kicked out, going to wind up in mexico, and because of that there hasnt been any ways in which they have to modify their activities, so theres almost no oversight, which is compounded by this idea that this is part of National Security. When someone looks at a case like Jose Antonio Elena your like this does not have anything to do with National Security right . This doesnt in the twilight hours, when most of the country is sleeping, were out there. After 911 the Border Patrol rewrote its mission. It is the job of the Border Patrol to prevent terrorists from entering the United States there was a huge push to hire agents and build up the force on the border. So the Government Produced these flashy promo videos, spent millions of dollars sponsoring a race car and recruited heavily at professional bullriding events in an effort to fill the hiring quotas. To speed the build up, job requirements were lowered no need to graduate high school, or even get a ged. And customary lie detector tests and screenings were deferred or ignored. Even defenders of the Border Patrol admit this was problematic. It was so fast, that they were hiring people and they werent able to complete the background investigations before these people started working on the job. That was crazy. Mandatory training was reduced from 5 months to 58 days, especially impacting spanish instruction. The agency is now twice the size it was in 2004. We protect america are you up to the challenge . Art del cueto is a Border Patrol agent and president of the tucson chapter of the largest Border Patrol union in the country. Though his agency wont meet with us, hes agreed to talk to us off duty. Were the first line of defense for the country. If i wasnt an agent, and i did not work for the United StatesBorder Patrol, i would want somebody out here that had a little bit of a rahrah attitude, where he really truly took his job serious and wantedto defend the country. Thats my view on it. So theres been a few officerinvolved shootings at the border that have gotten a lot of attention lately 16 year old guy from the mexican side jose antonio and he was shot by a Border Patrol agent from the us side does that trouble you . Well, we have several shootings, i cant freely speak about that one, because theyre still looking into it. But what people dont understand when they say rocks the agents were rocked. I dont know what peoples concept of a rock is, but its huge rocks. Its not these little rocks. Its huge rocks. In, in areas that are populated, like closer to nogales, at times what they throw is its chunks of cement that are broken off the sidewalk. Its a dangerous job. Thereve been 16 deaths of Border Patrol agents in the last 5 years. Thirteen of those were accidents. Two agents struck by a freight train, one died when his vehicle hit a bull. Another was killed by friendly fire. In five years, three were killed through assault. There was a systematic study done a couple of years ago that Border Patrol has lower incidence of violence used against themthan Municipal Police departments. Statistically, the more than 20,000 agents who patrol the countrys border have one of the safest Law Enforcement jobs in the country. In fact, one of the larger problems, is boredom. It doesnt mean that its never dangerous. There are bandits out there, there are drug organizations what theyre not really getting is preparation for the boring nonrisky reality of almost all their career. This can lead to lethal overreactions, says heyman, whos been studying the use of force within the Border Patrol for much of his career. You build up this urge to do something. This desire to be effective, a can do type of officer instead of having learned routines for how to handle the situation without risk to others. Instead you have this kind of instinctive excitement. He says they arent trained to deescalate, or pull back out of risky situations. For those living along the border, this can mean the difference between life and death. In 2010 agent jesus mesa shot Sergio Adrian hernandez guarico under this bridge on the edge of juarez mexico. The Us Mexico Border runs through the middle of the canal. Sergio and some of his friends who live on the mexican side of the border often were in that dry ravine, and they were there on that summer evening as well. A witness filmed what took place with a cell phone. Bobbie mcdow was on the bridge that day too, and later provided this sworn statement to attorney bob hilliard. A Border Patrol agent grabbed a hold of the one basically came into his arms. And he had his weapon in his right arm, and the young man in his left hand. I was very very worried i didnt feel there was any reason for him to have pulled his gun. He started firing his weapon, into mexico. [gun shots] the Border Patrol guy aims, and you hear two shots. And one hits sergio right between the eyes. After the shooting stopped, im looking around and i see that theres someone on the ground underneath the black bridge. And i remember saying to my husband, is that a body . And he says, yes. So theres no indication that there was something to justify lethal force . Theres a fabricated fbi report that came out the very next day before they realized there was a video, that claimed the Border Patrol agent was surrounded and being pelted by rocks and in fear for his life. Hilliard read this fbi statement to bobbie during her sworn testimony. This was her response that was not true. There was no one surrounding him throwing rocks. What happened next points to a problem unique to killings that Cross International lines. Sergios family tried to sue the agent who shot their son. But the federal judge in el paso dismissed the case. Though the bullet traveled from the us, it landed in mexico. The United States constitution and any accountability did not travel with it. You have a child whose family cannot seek redress within the Civil Justice system for that conduct and it occurred only because of the vacuum which is our border. Its like walking out into the wild wild west and youre standing there at high noon and whatever you do is not reviewed anymore. Ve crossborder killings by Border Patrol agents and complaints over a culture of abuse within the agency have spurred ongoing protests along the border. Were following protestors as they march to the site where 16 year old jose antonio was killed in nogales. But as in other crossborder killings, the agent may never be tried since jose died on the other side of the international line. No one from the office of inspector general, fbi or Attorney Generals Office will tell us if the agent is still on patrol. And even getting answers about when and how agents are trained to pull the trigger is difficult. Unlike most Law Enforcement agencies, the Border Patrols use of force guidelines are not made public. Copies obtained through freedom of information act requests are heavily redacted. But attorney jim calle whos represents agents accused of misconduct, including crossborder shootings says theres nothing to hide. In the vast majority of the cases it is very clear cut in the sense of there is a Deadly Force Threat made against an agent and the agent has to resort to the use of deadly force in response. Border patrol agents are subject to at least 5 levels of scrutiny every time they pull the trigger. Their conduct is so scrubbed by the time two years and three years past which is sometimes the length of time it takes for these investigations to wrap up. Because it takes so long, people think the process is corrupt. They think that agents dont have no accountability for their use of deadly force. People start to speculate look, Border Patrol, they can pull a gun and shoot and kill people and it doesnt matter. But former Border Patrol agent ephraim cruz says a lack of accountability is actually the crux of the problem. He was an agent for almost 10 years in the tucson sector. Disturbed by what he described as a pattern of cruelty among his colleagues withholding food from migrants in custody, needless crowding, namecalling he started reporting abuses to his superiors. He says he was met with silence, framed, and eventually forced to resign. No one from the u. S. Border patrol, office of inspector general, u. S. Attorneys office, customs and border protection, dhs, congress has reached out to me. This a senior Border Patrol agent, one of their guys, reporting observed abuses of detained migrants. What do you think theyre going to do when its an outsider . Do you feel as though allowing those less serious forms of abuses paves the way for the more lethal officer involved cases. When they see there is no consequence for misdeeds, they think, if i get myself into a situation out in the field i can do whatever the hell i want. And what you see is the delay tactic answers such as the investigations are ongoing and pending. And what eventually happens is, you find yourself mired in the investigation is forever going. And you believe that thats a deliberate tactic . Purposeful. Absolutely. Here in nogales, the San Juan Bosco center is a shortterm refuge for recent deportees who arrive by the dozens every day. Their stories of trying to reunite with family, or find work are vivid reminders of why so many risk their lives at the border. Here at san bosco, Hannah Hafter helps deportees like Santo Salinas who have been separated from loved ones or who have health issues. She sees the rise in crossborder shootings as a symptom of larger issues within the Border Patrol. The kinds of situations that we see in Border Patrol are beyond what people could invent. Its everything from literally being like punched and kicked, to being forced to hold uncomfortable positions for no reason for hours at a time, to being pushed into a cactus or pushed down a hill. And she says the problem goes all the way to the top. We submit complaint after complaint after complaint to the department of homeland security, and we get form letters saying that theyve been received, and theres really no outcome to exposing the abuses within the system. Were heading to the customs and border patro headquarters in washington dc right now. Weve trying for months and months to get an interview with anybody from the organization and weve been unsuccessful. So were going to try our luck at the door. Weve spotted one of the men weve been trying to reach first in command thomas winkowski. Hey mr. Winkowski . What were looking at is a case of officer involved shootings at the mexican line, and. Okay. And wed like to know why is it that rockthr