Transcripts for BBC Radio Foyle BBC Radio Foyle 20180303 100

BBC Radio Foyle BBC Radio Foyle March 3, 2018 100000

The benefits that come from open borders the take is investigating a fatal house fire in Derry Lynn have been granted additional time to question the 27 year old man arrested on suspicion of murder 4 people were killed in the fire one of whom is believed to be an 18 month old baby. The Green Party will call for a bus revolution of its spring conference and today it says more money is needed to phone you and extended routes because a number of miles covered by buses and say London has fallen to levels last seen in the 1980 s. The coordinator of the Greens Charlie Lucas said the government was failing to protect the environment without a government his headline policy from their long awaited 25 year environment plan was to get rid of single use plastics in a quarter of a century you know by which time those politicians involved will be either retired or ex Pyatt or quite has the support the Southrons Irish Cup quarter final ties between Korean and Glentoran at the shore growing field against Cliftonville at Windsor Park have both been called off due to the weather the other 2 times remain subject to pitch inspections Corian against the glans has now been reef extra Tuesday the 13th of March so far of today's Premier League games in England go ahead with Burnley against Everton kicking things off a $1230.00 but Aston Villa at home to Queens Park Rangers in the Championship is off to a Scottish Cup quarter finals are to be played with Holder Celtic taking on Greenock Martin at $1230.00 While Aberdeen play come at 3 and then have beat New Zealand by 4 runs to when the 3rd one day international and Wellington to take a 21 lead in the series and today's wrist meetings at Newcastle Langfield and Chelmsford all go ahead Thanks Erica finally a look at the weather the cold it's a cold will be rather a lot of Cloyd bringing a few lights builds of sleet and snow b.b.c. News bricks would you believe and you know we as a caravan import the locals I was told by the jarana which is part of the mighty Spanish Armada which sank off the north coast after hitting rocks off in $1588.00 we weren't caravanning then but they're still a very jagged rocks but on the program tomorrow. I many other shipwrecks there are in our coastal waters and what protection there afforded so have a listen tomorrow 1230 and you can look at Rick's photographs on the stories and signed web page on the other programs are there to which you can get on the b.b.c. Radio i Player app and also of course we've got our pictures of our oldest appliances and we've got lots of little the videos and films that are we're building up a little catalogue of them of different consumer issues like David leavens once we say oil and cost and heating people do have a lot of questions for you that they're upset about the cost of oil for example here's Patricia I order or oil 440 pounds for 900 liters and I was told I wouldn't get it till Monday but when I went to bed that night it went up 5 points my prices of oil they go up they never seem to go down told they ever go die and that they do good on land you know oil is a globally traded commodity I can't control it you can't control it at the end the day we're at the mercy of the world market which is affected by supply and demand affected by OPEC and how they decide to decide how to supply the product the price of oil has come dine substantially from 2013 we've seen a huge reduction in excess of 2530 percent and I asked him I say that the customer Northern Ireland is the most competitive place to buy a home heating oil in the u.k. On the Republic of Ireland because we have in excess of 200 oil distributors fighting for the consumers business so again Rest assured the consumer gets a good deal in order and you see a gentleman emailed and Mr Lang going on he doesn't agree with that a toll he says where the price is going to end up is that suppliers being greedy for excessive profit sorries at the wholesale suppliers Absolutely not if you go back to the old data they investigated the oil market by 4 or 5 years ago and they find it to be working perfectly adequate It's unclear at and perfect competition and that's why we don't have a regulator like or sorry gas and electricity Well the questions will keep coming in on the oil and heating and the phone lines are open of 30385555 or text on a one double 71 Patrick actually emailed I think. On your behalf why be at b.b.c. That could educate that's how you want to get in touch and he emailed us because it's costing him a lot more to get a fill of oil that it used to be the problem is where he lives and he lives in a metro terrace house and Belfast on it didn't used to be a problem wasn't a problem for 20 years he says they did but the hose in the front door I thought the back then last year the 10 pints charge present every not going up to 20 patents part of every Not only is it expensive Patrick isn't entirely sure what he's paying for I went to North Belfast to see the problem I'm just in the middle of the block the terrace block so that the actual hose isn't long enough to put on the entry and come in the back to the oil tank so right so really. You're. A pup gets up there so he would have to park is thing open and stretch of time here are go to the bottom one and stretch up so it's the hose isn't long enough there isn't long enough so what are you doing he won the sitter Well they've just got and they have to send so I. Said You know the figure in the middle I have one chaos here at the front of her spitter ass is all online so when the oil tanker drives up here 1st of all the House to block the street it has to block the street and sat there and kicked the hose through the hearse right now this is being hot and for 20 years you know yeah it's not exactly. 'd So right through. The hole. Through but this was a sort of party but a morning room whatever a dining room right through the door into the kitchen must be quite a hose still right. There is a real time so the oil tank Yes Right now he could come in the back gate of the alley if you reach but he can't reach but he can't so that tell me anyway so for 20 years it's been nothing this is nothing no no this is being more or less the way it's pain for 20 years I've been here yeah. And today turtle to recently Anyway you haven't had to pay anything extra for this yeah up until a sort of was used in the c. a Mortgage company more or less for the for the that period attack I wasn't even one of those people who woulda went on the phone and tried to bargain down if they are late just bought it most of the time but that company was bought over by another company and as soon as I mentioned it was a 300 still a very slow larger company said they couldn't do it so I was you know searching for an oil company the curried And it up with a group that operated as a sort of middleman and they source the cheapest oil for you but the 1st thing they said was Oh it's a $300.00 still a very the term is a will be it will be a charge on it so I said What's the charge and the said the 1st time tampon and so I thought was far enough you know just get the oil and so I think I got a couple of can a can power and again and never did every time yeah every time and I never paid much attention to it but apart last week there ordered another $500.00 I would usually get because it's quite I mean even or it's cheaper it's a lot the fill a tank so it was said to me that the price was I think it's on the bill or can chew it you maintain a for the $300.00 very So I said well that's a hell of an increase that's almost near double whammy he said something about insurance across an angle and then a number of as Sherri's and you just have to pad on the bill there's no mention of insurance or anything it just says 3 delivery so it's not even actually saying what it's for or what it would cover you for according to. The nation Well the only explanation I was over the phone and it was basically I was told it was an insurance charge when I looked at. That's all it says so the 1st thing comes into your head is what if something does go wrong I mean if I sure will have insurance they could just know it's just a $300.00 still every charge so there's no protect our policy or anything that I've got so at sort of was in my head and in my head for a while that's why I contact you contact that yourself so it's it's a sort of there's no way behind it isn't except to get rid of the oil and gas because there's yeah this is no way for that at the light but you know the question I would ask about that is I mean I'm here next year 20 years and all of these years there's never been an incident and fact before this a carpet on the floor before I got the wooden floor and never and then sent you know and the other point I would make is say for instance the could take it down the say to the hearse I mean surely the pet could burst there as well insurance could be an issue I mean the question I would ask Number one is that is that insurance that I'm paying for I'd like to clear that up and just harp back there s.-k. And then hard back is the risk in comparison to people that would get it taken through their garden because you know if the pay pos there you know surely that would cause a lot of damage to people pay insurance for that so there's no you know it's not very clear what you're paying for one pan for. Well 300 still a very I know that much but what is what has 9 tale what the dark side of I mean when you had carpets What was it like when the big hose went through well the pianist the hose for that dirty otherways had you know I wouldn't have a lot I wouldn't allow it and fact you probably came in the other the more likely to pick up more dirt now you've got a garden I have but there's never and I should even move the carpet so all I did was put you know I would put a couple of we might Stein I never had an issue to re is over night when I spoke to the guy on the phone he said it was insurance issue I got the impression. That it was a pot of insurance companies were making them there you know it a few things that happened maybe and people's homes and so you can see the logic of it making your oil a lot there than anybody else as well and if you consider now I work most of the time so I put her to him when I'm here so I might most of the day I need to fill out roughly in a bad year 3 times a year a feller's halfway. If you are an older person or you're maybe in your household there you could be easily be filling your tank before Tansey year so there's an extra if he pine close to it and I would like of information as well as you'd like to understand what you're what you're actually covered for Yes Sort of like that on the stand and you know is there any possibility that I could reduce the charges by maybe including me own insurance Well that's a good question actually I'll smoke I'm told and spokesman for the a.b.i. The Association of British Insurers How does the insurance industry regard the risk of getting an oil delivery either through the garden or in Patrick's case through his front door and I just backdoor Well if you've got accidental damage in your holding Charan's policy This will normally tell you full of the damage caused by this but you do need to check the policy because it's not necessarily standard kava some policies may cover you for accidental damages as as part of the Abos may offer it to you as an adult so if you take in that top then you may well be covered for a facility like this but the 1st post of coal really should be against the delivery company but when you say no oil spill it's of course I'm thinking and in the past you know I've talked to bite a leaking oil tank whether it's in your own garden or the next door but this is likely going through your hosts would that be different would it be your buildings insurance so you sometimes it depends on the how the fuel is being delivered and run through your house it may be something that you would need to talk to your building Sure. About It may also be something you need to look at in terms of contents cover because if there is a leakage and damage she's close to the to your contents then that may be a claim on the contents and if it damages the fabric of the building the structure then that is something to check for your bills insurance policy that's Markham Tali go the a.b.i. And with me is David Blevins of Northern Ireland oil Federation is an awful lot in this really David isn't there because there's the cost of oil there's that extra that Patrick's having to pay there's the fact that there's the insurance aspect of it going through the high so does everybody have to pay to have delivery through the high Sir Patrick just unlucky with his supplier public has been unlucky No there is not a standard charge for through the highs to leverage and this is a commercial decision that the company that has supplied him has made the northern and oil Federation numerous members throughout Northern Ireland and the vast majority of my members would not charge for through the highs delivering well an oil supplier parson has actually texted in and says we don't charge for delivery through terrace houses but he says or she says a customer simply needs to sign a document to say that delivery is at their own risk for insurance purposes and the insurance companies will tell you that we have heard that some oil companies do present to customers is not worth the paper it's written on all oil companies that carry distributor insurance are insured to deliver through your house obviously some are nervous because if you do have a always spell inside highs it's obviously very expensive to clear up on their insurance premium would increase substantially after that but rest assured if you have a through the house to leverage the oil company supply and you don't have insurance for that and when we talk about oil and clearing up we talked before about oil spills sometimes a spill for one oxidant but sometimes a spill literally because the oil tank isn't fit for the job and I know we put what we should get our boiler service but do we ever think about it at times like the guys are not on their own of them no honor sadly it sits behind the shed on the bottom of the garden and it's forgotten about. This is some critical when you get your old boiler serviced by an off tech register technician hopefully you get a cd 11 reform and that will include the time check on it it's vital that you do include a time share because as you say the time could be legen And again there's nothing worse than having an oil spill and how to pay for that remediation cost I think the last time I was up with an oil spill is funny enough I had gone into the next door neighbour's garden that hadn't gone into the man in question which was very embarrassing and we then discovered that not all policies have those words and it's a covered front oil spill and that's something you don't look forward to you need it at a good point and again it's as awkward when your oil goes into the next door neighbor's house because they have to claim of their household insurance and subrogation They then claim off your insurance it does get messy and again I can't reinforce the point enough use an off tech technician have your time checked on your lathe along with the boiler b.c.f. And if you want to find an off tech register technician it set off tech dot org And we'll put that information up on our website as well but apart from the actual cost it's not you say Patrick shops around he can find somebody who won't charge that yes some of you want to contact me Federation the details are on the Web I will certainly get them a supplier in Belfast that will not charge for 3 hours delivering on the boiler obviously needs to be efficient as well and that I got to go to co-lead somebody said I was talking about those new appliances I didn't mention energy efficient say says this lady k. It relevant and important after installing a new kitchen which involved all the appliances our electricity usage dropped by 40 percent we know it applies to light bulbs as Kay but we should be balancing recycling and replacement against this she says about an expert that is certainly a consideration but when it comes to a boiler a new board has got to be more efficient obviously what about a reconditioned boiler I certainly wouldn't recommend a reconditioned boiler at the end of day you don't know what's inside the baffles etc Are you getting a warranty whether for example I would say you'd be better investing your money in a brand new condensing oil boiler that's going to save you up to 25 percent of your or usage that equates to about $207.00. 3 pints a year and you're on the heating bill so you will make savings immediately the one thing I would say is there's no point in changing your boiler on printed onto an old system you need to think about thermostatic radiator valves you need to think about room stops and backed up good old and insulation Yes because know what point heating the outdoors is why why buy a new boiler heat a lovely house and let it all go right through the roof through the leaky Wendover on the doors etc You know that you need a bit of air flow a little bit of fresh You don't need a bit of air flow on this lot of people would argue that the modern pos of hoses you know that there are 2 air tight and there's a happy medium that's a problem here's the interesting question and it came in just yesterday why do some oil suppliers exploit the bad weather to charge up fuel poor high soldiers more for much needed heating oil I heard 2 students inside Belfast ordered oil and wet and stay sounded price was $52.00 per liter the supplier they wanted a whole lot more than that the trouble was the weather forecast was bad they wanted within 3 working days and they otherwise they wouldn't have got their oil in time he offered the next day delivery the same line to pay $25.00 pounds more that they ystem to them says students ended up paying 44 percent more over the standard rate for the next day option just because they could because they were desperate because they were students you're being very hard on their distributors I would argue if you have a regular supplier and you're a regular customer you will get a good deal all the time Linda it's no different than the airlines or anything if you leave it's a last minute the pressure of the demand is there on Fortunately some distributors may decide to charge a premium on not for the students I would have said you know their parents or maybe all users in the countryside or summarize had a bell fast if that a contacted them they would have had a connection with the Belfast supplier they met it could work something out at a talk to me the kind of work some Tonight it's flight planning preparing planning you know on a cd to say I understand budgets are tight eccentrics outre but people as a distress purchase it shouldn't be a distress purchase you should plan ahead make sure you have plenty of oil in the tank What about those poor people have to buy drums of oil slick. They can't afford to get a fill up on their astronomically expects we started he would only advocate drum should be used for emergency use only that is if you run it at 10 o'clock at night you're freezing and you get one from the garridge and tide you over until you get a regular supply from your main distributor at thankfully we've seen the drum business disappear because the price of oil did come down substantially in the last 5 years but again people seem to have a problem with using pay point direct payment scheme with the oil distributor don't leave it's a last minute go and see your distributor tell them what your requirements are and set up a payment plan the payment plan you can shop around but I would argue that you don't put yourself in a position where you're left 3 days before you need the oi

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