as long as it's not criminal, which this isn't. when i first started thisjourney, i thought it was a simple story about people trying to make a quick buck. people using bots to supercharge their earnings. what i didn't expect to find were people struggling to make ends meet and turning to scalping to help out. sure, people like sharaz don't represent the majority who do this for greed. however, this minority does exist, and you could argue that they're not doing anything that wrong. remember, currently, this is legal. but should it be? quite a lot of the activity is either related to organised crime or it's related to people trafficking. you know, i take your view that there are individuals out there where it's made a difference to their lives. but that's the reason as well we want the regulation. there is no doubt that bots make scalping a lot more ferocious than it ever was, giving tech—powered resellers an edge that us, the consumers, can never compete with.