carole knows me so well. and she's like, you've lost a lot of weight. and i go, yeah. he weighs seven and a half stone. go and have a word with paul, he's the person. that's lovely. thank you so much. carole wants dean to check that he's getting all of the benefits that he can. how are you? oh, well, getting there. so how would you mark your general well—being at the moment? i would say zero. and what conditions is it that you have? oh, gosh, i have congenital heart disease, i have unstable angina. and the last one is marfan syndrome. despite all of that, somehow dean doesn't qualify for pip or personal independence payment. have you considered claiming pip? have you tried? i have. i scored zero. would you consider putting in another claim for that now? i can see that it's tough for dean. his failing health means hospital treatment, usually several times a week.