literally one second it failed and the next second it didn't. one second it wasn't working and the next second it was. i think a lot of it is luck. when you call the reps, they're like keep trying. to your point, it is a beautiful site to use. when it works, it's lovely. it's a great user interface. it's very smooth. >> pretty user friendly. >> very user friendly. >> very clear what the next step is. reminds me of some of those tax filing software programs. sort of like click here and you go to the next page and it asks you multiple choice questions. >> web sites you don't know what to do and you can get lost easily. when this, would, it works quite well. >> be patient and hopefully they're working on all the bugs. during our morning meeting we were discussing you being on the program. one of our producers did it on his ipad and had success. >> i had to jump through incredible hoops that a lot of people wouldn't jump through. you never know. i had to game the game. >> elizabeth, you're in. >> you're signed up.