from the vatican question whether it's a grand gesture that doesn't have teeth to it. one victim says more still needs to be done to address specific policy changes within the church itself. listen. >> i don't believe we should get our hopes up so high as to believe this is going to bring about some kind of global reform from pope francis. if he was really interested in making reforms, there's some basic things he would be doing. for example, he would be focusing more on prevention, grown adults who have been hurt can heal ourselves. it's painful, but far more important to protect vulnerable children who can't protect themselves. i think he would stop talking about the sex abuse crisis as though it was history. i believe, because we know this is still ongoing today -- >> reporter: no new policy changes are set to come out of