medically, what is wrong with her? is she sick? . >> yes, she's sick. she's in bad condition. >> reporter: she's dehydrated. she's scared. she has lots of problems, pancreatitis, maybe worms. she also has a tumor that needs to be removed. but at least she's alive. rescued from a shelter in ukraine after the war began. she's not aggressive. she is just letting you do what you need to do. it's okay, sweetie. this veterinarian must poke and prod her to find out how sick she really is. >> everything is in this dog's ear. dirt, wax. >> we must clean it for seven days. >> reporter: seven days you have to keep doing this? >> the staff treats the dogs as their own. it is a no-kill animal shelter