breaking up there. why don't you try one more time, if you can, just tell us quickly what you're seeing. we may have to break away. unfortunately your audio may not be usable. >> reporter: sorry about that. um, we are at a makeshift reception center. what you're seeing is buses arriving from the polish/ukrainian border. people coming here, off-loading, incredibly shell-shocked as you can imagine. everyone holding up placards. these are volunteers. they have locations, names written on pieces of cardboard where the newly arrived ukrainians, who are finally in a safe area can find free transportation, free accommodation. you also have people who are coming here as a meeting point.