and they have laid out the rules to help deal with that problem. in 2013, 8,000 cases of unruly flyers, according to an industry group. ♪ we'll always love you >> others overserved. but they are not just a nuisance. pilots say they can pose a risk. >> a disruptive passenger, you want to keep them from becoming dangerous. you really want to nip it in the bud early on and the crew member -- the cockpit always has the alternative available to them to divert, if necessary, to the nearest, suitable airport. >> reporter: the international airport association meeting in qatar now wants governments to play a bigger role in taming unruly passengers. the group supports the u.n. call for increased airline training to prevent or manage