our chief political analyst gloria borger is joining us with new information. what are you learning? >> reporter: well, dennis mcdonough, the white house chief of staff, kathleen sebelius met today with insurance industry executives over at the white house. and the read i got from the source in the room, wolf, was very clear, which was that the white house said to them, look, we need to use your expertise so please help us solve the problem. i'm told that it was a really productive meeting, wolf, that the white house took notes on what the insurance industry executives had to say. after all, theyed a a lot of experience in dealing with online users with insurance, and that the industry came there and said, look, we're all very preoccupied with the front end of this, logging on to this, getting on. we need to also talk about the back end, because by the time the information gets to them, sometimes it's been muddled and unclear, and so they're trying to work together to figure out a way to make sure that the information that is then give on