in washington, d.c. for more than 22 years, that she was an excellent employee and that we know her daughter emily, an amazing student, very popular, 4.0 grade point average from woodbridge high school went on to drexel university 2013 graduated with honors. also sorority member. she worked as well in hospitality. a statement was released about her saying she was dedicated, helpful, always willing to go the extra mile. her genuine bright smile and quick wit will be missed. we should tell you as well raymond selke has actually spoken to cnn and you can imagine he is very distraught. he does not want to speak publicly but he has expressed his thanks his appreciation for support and he has also asked for privacy as well. >> we will honor that request, of course. thanks very much suzanne malveaux on the scene for us outside washington in northern virginia. joining us now our aviation analyst, former ntsb managing