Transcripts For CNNW State Of The Union With Jake Tapper 202

CNNW State Of The Union With Jake Tapper March 22, 2020

The 2 trillion plan that is currently in the works to try to support some of the people that are losing their jobs, some of the corporations that are struggling at this moment. Here on reliable sources, looking at the media angles here, every corner of the Media Industry has been touched by this pandemic. And Telecom Companies and tech companies, like at t are working in a critical way to keep the internet up and running, literally keeping people connected when we are all so isolated. We are also seeing streaming services being used quite a bit. Well talk about all of that in the next few minutes here. Standing by for me is netflix chief content officer, ted serandos. Hes going to talk with me in a moment about what netflix is doing. But first, let me bring in chairman and ceo of at t, randall stevenson. Tan at t is the owner of this network, cnn. Randall, thank you for being here. Im curious about what has changed for you and for at t in the past couple of weeks. How have you had to change at ts priorities . Hi, brian. Thanks for having me on. Its kind of unusual to face a National Crisis and ask our employees to go home, but thats effectively what weve done. Weve told our employees, to the extent you can do your work at home, go home. We have 90,000 people who are now doing their job from home. We have a number of people, about 20,000, who are affected by this virus, through any number of reasons. And so they cant do their jobs at home, so theyre on leave. And were paying folks 160 hours to stay at home, take care of family, take care of themselves. But then, we have 100,000 employees, brian, who just, when hurricanes happen, earthquakes happen, they run into those situations and its nop different in this one. Our technicians are out making sure that the services are up, performing well, particularly, brian, for our First Responder community. You heard Governor Cuomo, who i thought did a terrific job, talking about the needs of our medical professionals and the heroic work theyre doing. We are the provider of the First Responder network, first net. And we have built out a nationwide network under the purview of the federal government to ensure that all of these First Responders are connected. And in a time like this, of National Crisis, this network is being tested for its first time. And its actually performing quite well. And were doing everything we can. All of our resources are being marshaled towards ensuring that our First Responders are able to communicate and do their jobs effectively. What about the wireless and the broadband customers that have at t all across the United States. Is the internet infrastructure able to keep up with increased demand . Its interesting, when the United States business sends everybody home, it changes traffic patterns. And what were seeing is our mobile volumes are up 40 . Wifi calling volumes are up 100 . The network is performing quite well, to be quite honest with you. Its doing very well. But its an indication that as we have sent people home, theyre now no longer working in their offices, theyre working out of their homes, this infrastructure is allowing the communication to continue. That facetoface communication that once existed is now happening over mobile devices. Its happening over wifi. And the infrastructure is holding up quite well. Were seeing some signs of stress. Were having to go out and do some augmentation of networks, and so were sending our employees out to get that done, but right now, the network is performing quite well. And this is really an indication that the United States has led the world in investment in communication infrastructure. Not just us, tmobile, verizon, and this investment, billions upon billions of dollars of investment, were seeing it pay off at a time of National Crisis like this. I never thought my first time interviewing you on reliable sources would be with you at home. But everybody is at home and everybody is using these web cams to join and feel a little bit less lonely. I wonder if youve thought about how this is going to change our world after this pandemic. Is this going to be the new normal . Are we all going to be working from home . Have you thought about that . Weve thought about this a lot. And in fact, i think its going to cause every business to evaluate how they do business. Does this give us comfort and confidence that technology can actually prove to be a great enabler of communication and allowing people to do work from home, child care and work at the same time. I think when we come out of this, this is exactly what were going to see. And brian, this is one of the reasons why at at t, were doing everything in our power to shore up our Balance Sheet and make sure we continue investing through this process, because when we come out of this, and the United States will come out of this, we should come out with maintaining leadership in communications technology. This is a competitive advantage for our country for a long time. And we think we should come out of this crisis continuing to invest in 5g, new technologies, and leading the world. Theres so much fear about the state of the economy and the possibility of something as big as another great depression. What do you say to at t employees and other workers who are worried about losing their jobs . At t workers, what theyre telling them is, you take care of yourself, you take care of your family, you take care of each other. And if you need to stay home to take care of family, please do so. And were offering 160 hours of paid time leave. And well work to accommodate requirements that go beyond that. To our customers, brian, we have said, look, we understand how important communication is for getting through a time like this. And especially Small Businesses. And consumers and Small Businesses, we have said, we will waive data caps on your broadband, on your wireless, if youre a consumer or Small Business impacted by this, on wireless, even your data overcharges, we will not impose those data overage charges. If youre late, we will not impose a late payment fee. We will not cut off your services if these are issues that are a result of what were experiencing right now. So i think corporate america, were all going to need to step up to help our employees and to help our customers do everything we can to try to endure this. Just to make a painful period a little bit less painful. What do you make of the stimulus package that is being prepared on capitol hill right now as we speak. Right now the figure is 2 trillion. Is that a sufficient figure . Brian, i dont think were going to know. When the Business Roundtable, we all met virtually this week, and the president joined us. And the general comment of the Business Roundtable was, we need to be big, we need to be bold, we know everything is not going to be precisely targeted as it should, but we need to step up and help first the consumer, we need to help Small Business. Because Small Business this is going to be really traumatic and dramatic for Small Businesses. And so do whatever we can to help shore up our Small Businesses. And we are actually advocating helping some of the more stressed areas of business, the airlines and so forth, that are really critical for a functioning society, as we come out of this. So we think directionally, its in the right place. Its hard to say whether its exactly what needs to be done. But its big, its bold, and we think thats whats going to be required to keep the economy at some level of stability, particularly if we come out of this. And one more question for you, randall. Its been a couple of years since at t required cnn and the rest of what was known as time warner. This is the biggest story cnn has had to cover since youve been in charge of cnn and the rest of these brands. Whats it like for you to own a News Division . How are you approaching owning cnn in this period . You know, brian, a lot of the business leaders, and myself, particularly, were looking at this as a time of war. This is like world war ii. And Everybody Needs to step up and do their part, in terms of how we help the general population and the general public. And i see the press as vital in a time like this, in a time of war, to make sure that our people are informed, to make sure that our politicians have a means of communicating, to hold people accountable, people in power, whether it be ceos like me or politicians, to hold people accountable during these times, and getting information to the public. And i take my hat off to cnn. I think what were doing there is terrific work. And the journalists weve talked about the health care professionals, weve talked about the Communications People who are out risking themselves. Cnn journalists are doing the same thing. I think of you as First Responders, yourselves. Soy just thank everyone at cnn for what you are doing. Randall, thank you for coming on and thank you for what youre doing. Thank you, brian. So weve been talking about leadership. Thats the theme this hour. Youve got your internet connection, your broadband or wireless. What are you watching . What are you doing when youre at home. Lets turn to netflix now and the chief content officer of netflix, ted serandos is with me, hes responsible for all of the original programming on the platform. And there have been headlines this week about netflix slightly reducing the quality of the streaming service in europe, youtube is doing this as well, to make sure that the internet infrastructure holds up during this crisis. Is that something youre having to do in the United States as well . Good morning, brian. All of the video providers are working with the eu regulators to tune down the bit rate to take some of the stress off of the internet, to make sure its available for emergencies. And so we obviously are complying with that and were going to look to support that those requests around the world if there need be. As they come. And keep in mind, brian what has changed for netflix in the last couple of weeks. Sorry to cut you off. Whats that . I was going to say, the visual quality for the consumer will be barely noticeable that the rates were talking about in europe. Oh, i see. Okay. I know that netflix like other entertainment giants have halted production of practically everything. How is that affecting your company and your rivals . Well, i mean, its been a massive disruption. Every one of our productions around the world are shut down. I believe thats unprecedented in history. And we have a lot of folks who have found themselves suddenly and without notice to be out of work. So and were figuring out ways to keep productivity up, but in general, what were trying to do is make sure that people are taking care of their families and worrying about that first. And when we were forced to shut down those productions, the first thing we did was make sure that everybody on those sets, everybody on those crews knew they were being paid for the next two weeks, as if they were there. We sent all of our employees at home. So we have all of our employees at home, even in roles that are not necessarily conducive to doing that. So were trying to keep things business as usual as we can, in a time of great uncertainty for some people. Hope this brings them some economic comfort, if not emotional comfort. Right. And you think about what this would have been like 20 years ago, before we all had these screens at home. And we were all able to watch whatever we wanted at the same time. It makes us feel a little bit less isolated. But, i do wonder, you know, is netflix thinking about three months from now, six months from now, i know its a small question in the grand scheme of this crisis, but are you going to run out of new shows . Are you going to run out of content . Well, heres the whats happening now, remember, we work pretty far ahead. We deliver all of our shows with all episodes at once. So were pretty far ahead. So we dont see any disruption in our output over the next few months. You know, maybe later in the year, if this progresses long, youll start feeling some of that as the physical production is not operating. But the Creative Process has been remarkably adaptive and weve been able to do things like virtual writing rooms. One of our shows, big mouth torre day did their First Virtual table read. We had 40 actors and writers with netflix executives doing a table read of a new episode. People are being quite adaptive on getting geared up for a time when we do get back to work. Right. Right. And what about usage of netflix . Is there anything you can tell us about how many more people are streaming more often . Or is that something we dont know yet . Yeah, you can imagine, all viewing is up. Viewing is up on netflix, viewing is up on cnn, viewing is up on television. But in general, like i said, as randall said, the system has been very robust and can handle the volume of it. And but people certainly are watching a lot more netflix. And thats why were you know, this is what Governor Cuomo said so beautifully. The most important thing you can do stay home. So were proud to be part of that, which is trying to make that stayhome experience a little more bearable for folks, a little more enjoyable, even, and give some families something to gather around, something for people to talk about, making us feel a little less isolated while we are being physically isolated. Yeah, at least theres a feeling of empowerment, as if we can all help, just by staying home, you know, at least we can all feel like we can contribute somehow, even if its just by closing the doors. Thank you very much. Go ahead, please. Coming up, were turning from Business Executives to newsroom leaders, talking with three of the worlds top newspaper magazines and wire service editors about how they are rising to this challenge, how they are covering this crisis. Thats coming up in a moment. When cravings come on strong, be stronger. 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Get published now, call for your free publisher kit today were back on reliable sources at a special time. Every corner of this economy is being upended by the pandemic, including every corner of the Media Industry. Let me show you a few examples you might not have thought of so far. In the entertainment business, drivein Movie Theaters are seeing a sudden comeback. In the area where people are still being given the encouragement to go out of their homes, driveins are doing well, at the same time while most Movie Theater chains have closed. And most movie new releases have been postponed. In the sports arena, Networks Like espn have had to come up with new plans. Theyre showing pretty obscure sports and old games, while newspapers are cutting their sports sections for now. Local newspapers are going to be especially hard hit by all of this turmoil, because many papers are already struggling to get by, as axios says, this is a crisis, because advertisers are now slipping away. If the local car dealership is closed, its probably not going to advertise in the town paper. You can read this full story on cnn. Com, about the virus speeding up the death of local papers. And were already seeing that with weekly newspapers, because they rely heavily on a vent listing. Some of those have already shut down and laid off staff in just the past week. I wish i could turn to some positive news here and tell you why its all going to be okay, but we are, you know, were living through a tumultuous, frightening period. There are positive signs, though. Local tv stations are producing fantastic coverage of the crisis, but they are also feeli

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