Its certainly not the way the floor of the exchange looks at 1 00 in the afternoon in the middle of the day. Tell us the update about what youre hearing about when it could be back up and running. Ashleigh thats anyones guess. You walk around and talk with some of these traders, they have no idea. Although one trader one of my producers talked with speculated if trading doesnt get up and running by 2 30 his thinking this is from one trader, is that youre seeing business not even happening the rest of the day. We shall see if that happens. The official word from the New York Stock Exchange is that this is a Technical Glitch that happened at 11 30. Traders i talked to said they gotten a indication of some system wide problem before the opening bell when they gotten a alert in the New York Stock Exchange an email that included a list of 220 stocks that showed some sort of Technical Glitch but that apparently was resolved around 10 4045. Then you had this other Technical Glitch or maybe it was related, then you had this halt in trading. There is a sigh of relief that the official sword this is not a cyber attack. But theres also a lot of question as to what happened here in the first place, ashleigh. Alison, its dana, i know its hard to keep track when youre doing breaking news. But on the issue of the fbi, they have assistance to the Stock Exchange correct . Sorry, i didnt hear you. The fbi. Tell us about how theyre assisting the Stock Exchange. They have assisted but you know whats interesting is that the Exchange Says this is merely a technical issue. In fact, the Operations Center that is literally here on the floor of the New York Stock Exchange is bustling right now trying to figure out what the problem is trying to fix it. But, of course yes, that was offered from the fbi. Okay stand by for one minute alison i want to go back into the studio. Rene marsh, i have been watching you working your sources. Tell us what you know about what the backdrop is here burglarly when it comes to what happened with united . So that was a mess. If you were trying to get on our own Brianna Keilar trying to get on a flight some 4900 flights were impacted worldwide as far as their operations. The problem was a router essentially that impacted their Computer System it was not allowing their computers to essentially talk to one another so you saw a lot of this which is what youre looking at lines at airports across the country. We do know as we speak at this hour the computer problem has been resolved but the damage is already done. I mean, the delays are happening, people are not able to get to their destinations as we speak so they have to be patient because the system has to get going. Although flights are taking off, you have crew members that may have timed out. Its one big mess. I did get some information from a source who says that their investigators have looked into what caused this system wide breakdown here this system wide shutdown as far as their Computer Systems and they determined that it is not the work of hackers. They say its not connected to what happened at the New York Stock Exchange either. They have determined its solely a Technical Glitch relate to that faulty router not enabling their Computer Systems to talk to one another. So this source knocking down this idea that perhaps this was a vulnerability, a cyber attack saying its not at that at this point. At this point. Thats the key. Renne rene stand by. I want to go to the white house where jim acosta is. Jim, i dont think you have to be that skeptical of a report y ere to say wait a minute, the United Airlines, the Stock Exchange and the wall street journal having these problems in and around the same time. What are you hearing from sources at the white house . Its sort of the glitch that roared this morning, dana. But at the white house they are not that alarmed by this. They say the president has been briefed on the situation, that white house officials and Treasury Department officials are monitoring the situation but theyre saying for further questions they refer us to the New York Stock Exchange and the securities and Exchange Commission as you know, the Stock Exchange as alison just said, is sayings that Technical Glitch. United airlines is saying this is a computer problem on their end, and the wall street journal is back up and running but as you said we are a suspicious bunch, dana, so thereby there will be a lot of questions asked at the press briefing. Josh earnest, im sure will be peppered with questions about that in part because, dana they know a thing or two about hackers at the white house. The white house has been hacked in recent months by the russians and potentially by the chinese so this is something they have their eye on. When the North Koreans were accused by this administration of hacking sewnony pictures this president took it seriously, Administration Policy was changed so they could go after International Hackers in the future with sanctions so they feel like theyre armed to go after what they need with hackers if Something Like that two break out again but at this point they dont believe this was anything malicious as the department of Homeland Security is saying at this point, they dont believe anything malicious went on and the fbi, which is offering its assistance, put out a statement saying that no Law Enforcement activity is required at this time. So thats an end dprags a Law Enforcement standpoint that they believe along with just about every aspect of the federal government here that this was a glitch, a big glitch at the Stock Exchange and United Airlines and the wall street journal. Dana . Jim, thank you for that report. Well watch the White House Briefing and you and others peppering the White House Press secretary about this very issue. I want to go back to the state department to elise labott. Elise, you have been following stories like this for some time and we know the chinese have been accused of hacking the government and others. What are you hearing about everybody is saying glitch, glitch glitch along the way but, again, its kind of hard to imagine that all of these glitches happened at the same time. What are you hearing from their sources . Well theyre saying glitch, glitch glitch and they all seem terribly coincidental right now. But i think the level of concern by the administration is obvious by the fact that the president has been briefed on this, that the fbi did reach out to the New York Stock Exchange and by the fact that the treasury is monitoring, the state department is monitoring everybody is keeping an eye on this even though they dont you think these Technical Glitches right now, you have to look at the climate this country is in right now in terms of hacking. Jim just eluded to the fact that recently u. S. Government computers were hacked believed to be by china, thousands of u. S. Employee personnel records and security records were hacked into. This country isviller inable right now. You remember last year with the sony attack. So this is what hackers do in fact. They try to create fear in the public, in the markets and thats why everybody is keeping such an eye on. This right now theyre saying its no glitch these are just coincidental whacky Technical Glitches but i wouldnt be surprised if you look in the next couple of days that they find something, dana. Okay elise, thank you very much. Well get back to you as you continue your reporting over there and well talk more about this now with tom fuentes, cnns Law Enforcement analyst and former fbi assistant director. Tom, United Airlines says it was a rouder problem. The New York Stock Exchange says its not a cyber breach. Youre an investigator if you were there right now at the fbi investigating, what would you be looking . Well, what theyll be doing, dana is its more than just the fbi making a phone call and saying are you guys okay . Thanks. Were here never mind. They closely monitor and work very closely with these institutions and industries because theyre part of the u. S. National critical structure. Were talking aviation, were talking our financial markets, were talking Mass Communications with newspapers. And what theyre looking gnat cases like that is trying to determine if it was any kind of an external attack in any way of on system which is even could just be a test pink by anotherg by another country or an organized crime group for a prelude to war or extortion where theyre testing to see if they can shut it down if they can get into the system or was it just a piece of hardware internally, a router went bad or Something Else happened and its eess coincidental. This isnt just casual phone calls over to these companies so see what happened. They are closely investigating. And what is your im going to put you on the spot here. What is your sense. Is your job to be as skeptical as we are as reporters . The fact that all of these big, big, big organizations had glitches at pretty much the same time . Does that make you think that it was just a coincidence or maybe something . Ill put it this way, my job as an investigator and supervisor of informations is to not form an opinion too early because then subconsciously youll try to prove yourself right. So we dont have enough information to say yes it looks like how can it be this coincidental but i think its too early. Lets look at these system what happened internally with each of these companies and their it systems to determine what happened. And, tom, i want to go back to a point elise was making an important one which is regardless even if this is just a coincidence, its a reminder of how vulnerable we are, whether it comes to government computers, our personal information to a cyber attack. In fact coincidentally, the Homeland Security secretary jeh johnson is giving a piece is on Cyber Security that was planned before as we speak. This should be a wakeup call as if we needed that right . No we shouldnt need it. This is something i belt if this when i was still in the fbi. This goes back to the early 1990s, the fear of Information Warfare and the fear that the u. S. Is the most vulnerable country in the world because were the most reliant on our Computer Systems we always worried whether it was an organized crime group or an attack for another country that somebody that malicious with a class a team of hackers like some countries have if they could shut our systems down aviation, the power grid, the water pumping, Communications Satellite systems, if they could shut that down they could turn the United States into somalia. And that was always the fear and still is the fear and the effort to prevent anything like that from being possible. Absolutely. Very very scary. Tom, i want you to stand by and our reporters working their sources. Well follow the breaking news from the New York Stock Exchange but well take a quick break and while we do remind you that all trading has been suspended because of a computer breach were awaiting a briefing from the white house. Well have much more after this break. Stand by. No artificial flavors, colors sweeteners preservatives, and no artificial smiles. Because clean dressings, taste better. Panera. Food as it should be. New york state is reinventing how we do business by leading the way on tax cuts. We cut the rates on personal income taxes. We enacted the lowest Corporate Tax rate since 1968. We eliminated the income tax on manufacturers altogether. With startupny, qualified businesses that start, expand or relocate to new york state pay no taxes for 10 years. All to grow our economy and create jobs. See how new york can give your business the opportunity to grow at ny. 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Were back with breaking news about what they are calling computer glitches almost simultaneously at the wall street journal, the New York Stock Exchange and United Airlines. And just before coming back before the break, the Homeland Security secretary, who happened to have been giving a speech on this topic, Cyber Security at this hour said about this issue he does not believe that they are a result of a nefarious actor, he said they know less about the wall street journal than New York Stock Exchange and United Airlines. Well be getting that for you and turning it around for you as soon as we can. While we do that i want to go back to our Business Correspondent alison kosik who, again, is on the floor of the New York Stock Exchange right now which, as we said, is not trading and hasnt been for almost two hours. Alison you have a guest there, tell us who you have and whats happening there . Reporter okay dana. Were here with keith bliss. He is a trader on the New York Stock Exchange floor. I wanted to bring him in to get a little more idea about whether or not you saw any indication of any kind of Technical Glitch before the halt. Not right before the halt. The music just stopped playing and we had to redirect and call customers and do other things but we did have a technical malfunction before the open which is not that uncommon. We see that every now and then there may be a module inside of the system that may go blank and they send out a notification. So happened on about 220 stocks. That would have been the only indication but we didnt think that was going to lead to a halt or technical malfunction later in the session. Did the New York Stock Exchange just put in software . Could this be something related to new software from the New York Stock Exchange . Everybody needs to understand the New York Stock Exchange has to roll out new Software Updates constantly. Sometimes many times during the week, whether its regulatory changes or rule changes or how we handle the stock trading here on the floor. Thats my understanding is that they did come out with an update last night, they rolled it out. Its unclear whether that caused the malfunction, but im sure thats one area theyre looking toot see if that was the primary cause. In the past when the Stock Exchange has rolled out new software, have there been glitches in the past . Even small . Not that ive ever seen. Now, the specialist the designated Market Makers as we call them, theyre the ones that would be on the front lines for those Software Updates because when they do that, the systems set the impact. We use systems in the Brokerage Community and what i do from other vendors. So ive not heard of them having problems in the past but, again, its software and software can malfunction and software they use in handling orders from around the globe and making sure orders can be represented appropriately, not only in this market but the u. S. Markets is incredibly complex. So its not unreasonable to think something may have gone wrong there. Reporter at this point