Transcripts For CSPAN Key Capitol Hill Hearings 20131115 : v

CSPAN Key Capitol Hill Hearings November 15, 2013

Can support their efforts. Our friends in the philippines will face a long, hard road ahead, but theyll continue to have a friend and partner in the United States of america. Now, switching gears, it has now been six weeks since the Affordable Care acts new marketplace has opened for business. I think its fair to say that the rollout has been rough so far. And i think everybody understands that im not happy bout the fact that the rollout has been wrought with a whole range of problems that ive been deeply concerned about. But today i want to talk about what we know after these first few weeks and what were doing to implement and improve the law. Yesterday, the white house announced that in the first month, more than 100,000 americans successfully enrolled in new Insurance Plans. Is that as high a number as wed like . Absolutely not. But it does mean that people want Affordable Health care. The problems of the website have prevented too Many Americans from completing the enrollment process. And thats on us, not on them. But there is no question that theres real demand for quality, Affordable Health insurance. In the first month, nearly a Million People successfully completed an application for themselves or their families. Those applications represent more than 1. 5 Million People. Of those 1. 5 Million People, 106,000 of them have successfully signed up to get covered. Another 396,000 have the ability to gain access to medicaid under the Affordable Care act. Thats been less reported on, but it shouldnt be. Americans who are having a difficult time, who are poor, many of them working, may have a disability; theyre americans like everybody else, and the fact that they are now able to get insurance is going to be critically important. Later today, ill be in ohio, where governor kasich, a republican, has expanded medicaid under the affordable are act. And as many as 275,000 ohioans will ultimately be better off because of it. And if every governor followed suit, another 5. 4 million americans could gain access to health care next year. So bottom line is, in just one month, despite all the problems that weve seen with the website, more than 500,000 americans could know the security of health care by january 1st many of them for the first time in their lives. And thats lifechanging and its significant. That still leaves about 1 million americans who successfully made it through the website, and now qualify to buy insurance, but havent picked a plan yet. And theres no question that if the website were working as its supposed to, that number would be much higher of people who have actually enrolled. So thats problem number one making sure that the website works the way its supposed to. Its gotten a lot better over the last few weeks than it was on the first day, but were working 24 7 to get it working for the vast majority of americans in a smooth, onsistent way. The other problem that has received a lot of attention concerns americans who have received letters from their insurers that they may be losing the plans they bought in the old individual market, often because they no longer meet the laws requirements to cover basic benefits like prescription drugs or doctors visits. Now, as i indicated earlier, i completely get how upsetting this can be for a lot of americans, particularly after assurances they heard from me that if they had a plan that they liked, they could keep it. And to those americans, i hear you loud and clear. I said that i would do everything we can to fix this problem. And today im offering an idea that will help do it. Already, people who have plans that predate the Affordable Care act can keep those plans if they havent changed. That was already in the law. Thats whats called a grandfather clause. It was included in the law. Today, were going to extend that principle both to people whose plans have changed since the law took effect, and to people who bought plans since the law took effect. So state Insurance Commissioners still have the power to decide what plans can and cant be sold in their states. But the bottom line is, insurers can extend current plans that would otherwise be canceled into 2014, and americans whose plans have been canceled can choose to reenroll in the same kind of plan. Were also requiring insurers to extend current plans to inform their customers about two things. One, that protections what protections these renewed plans dont include. And number two, that the marketplace offers new options with better coverage and tax credits that might help you bring down the cost. So if youve received one of these letters, id encourage you to take a look at the marketplace. Even if the website isnt working as smoothly as it should be for everybody yet, the plan comparison tool that lets you browse costs for new plans near you is working just fine. Now, this fix wont solve every problem for every person. But its going to help a lot of people. Doing more will require work with congress. And ive said from the beginning, im willing to work with democrats and republicans to fix problems as they arise. This is an example of what i was talking about. We can always make this law work etter. It is important to understand, though, that the old individual market was not working well. And its important that we dont pretend that somehow thats a place worth going back to. Too often, it works fine as long as you stay healthy; it doesnt work well when youre sick. So year after year, americans were routinely exposed to financial ruin, or denied coverage due to minor preexisting conditions, or dropped from coverage altogether even if they paid their premiums on time. Thats one of the reasons we pursued this reform in the first place. And thats why i will not accept proposals that are just another brazen attempt to undermine or repeal the overall law and drag us back into a broken system. We will continue to make the case, even to folks who choose to keep their own plans, that they should shop around in the new marketplace because theres a good chance that theyll be able to buy better insurance at lower cost. So were going to do everything we can to help the americans who have received these cancellation notices. But i also want everybody to remember there are still 40 million americans who dont have Health Insurance at all. Im not going to walk away from 40 Million People who have the chance to get Health Insurance for the first time. And im not going to walk away from something that has helped the cost of health care grow at its slowest rate in 50 years. So were at the opening weeks of the project to build a Better Health care system for everybody a system that will offer real Financial Security and peace of mind to millions of americans. It is a complex process. There are all kinds of challenges. Im sure there will be additional challenges that come up. And its important that were onest and straightforward in terms of when we come up with a problem with these reforms and these laws, that we address them. But weve got to move forward on this. It took 100 years for us to even get to the point where we could Start Talking about and implementing a law to make sure everybody has got Health Insurance. And my pledge to the American People is, is that were going to solve the problems that are there, were going to get it right, and the Affordable Care act is going to work for the American People. So with that, im going to take your questions, and im going to start with julie pace of ap. Thank you, mr. President. The combination of the website problems and the concerns over the policy cancellations has sparked a lot of worry within your own party, and polls also show that youre taking some hits with the public on both your overall job Approval Rating and also on factors like trust and honesty. Do you feel as though the flawed Health Care Rollout has led to a breach in the public trust and confidence in government . And if so, how do you plan to resolve that . There is no doubt that people are frustrated. We just came out of a shutdown and the possibility that for the first time in over 200 years, we wouldnt pay our bills. And people breathed a sigh of relief when that finally got done, and the next thing they know is, is that the president S Health Care reform cant get the website to work and that there are these other problems with respect to cancellation notices. And i understand why folks are frustrated. I would be, too. Because sometimes people look at whats taking place in washington and they say, not enough is getting done that helps me with my life. And regardless of what congress does, ultimately im the president of the United States and they expect me to do something about it. So in terms of how i intend to approach it, im just going to keep on working as hard as i can around the priorities that the American People care about. And i think its legitimate for them to expect me to have to win back some credibility on thiS Health Care law in particular, and on a whole range of these issues in general. And thats on me. I mean, we fumbled the rollout on thiS Health Care law. There are a whole bunch of things about it that are working really well which people didnt notice because they werent controversial so making sure kids could stay on their parents plans until they were through the age of 25, and making sure that seniors got more discounts on their prescription drugs. There were a whole bunch of stuff that we did well over the first three years. But we always knew that these marketplaces, creating a place where people can shop and through competition get a better deal for the Health Insurance that their families need, we always knew that that was going to be complicated and everybody was going to be paying a lot of attention to it. And we should have done a better job getting that right on day one not on day 28 or on day 40. I am confident that by the time we look back on this next year, that people are going to say this is working well, and its helping a lot of people. But my intention in terms of winning back the confidence of the American People is just to work as hard as i can; identify the problems that weve got, make sure that were fixing them. Whether its a website, whether it is making sure that folks who got these cancellation notices get help, were just going to keep on chipping away at this until the job is done. Major garrett. Thank you, mr. President. You said while the law was being debated, if you like your plan, you can keep it. You said after the law was implemented or signed, if you like your plan, you can keep it. Americans believed you, sir, when you said that to them over and over. Do you not believe, sir, the American People deserve a deeper, more transparent accountability from you as to why you said that over and over when your own statistic published in the federal register alerted your policy staff and i presume you to the fact that millions of americans would, in fact, probably fall into the very gap youre trying to administratively fix now . Thats one question. Second question. [laughter] you were informed, or several people in this building were informed two weeks before the launch of the website that it was failing the most basic tests internally, and yet a decision was made to launch the website on october 1st. Did you, sir, make that test . And if so, did you regret that . Okay, on the website, i was not informed directly that the website would not be working the way it was supposed to. Had i been informed, i wouldnt be going out saying, boy, this is going to be great. Im accused of a lot of things, but i dont think im stupid enough to go around saying, this is going to be like shopping on amazon or travelocity a week before the website opens if i thought that it wasnt going to work. So clearly, we and i did not have enough awareness about the problems in the website. Even a week into it, the thinking was that these were some glitches that would be fixed with patches, as opposed to some broader systemic problems that took much longer to fix and were still working on them. So that doesnt excuse the fact that they just dont work. But i think its fair to say that, no, garrett major, we would not have rolled out something knowing very well that it wasnt going to work the way it was supposed, given all the scrutiny that we knew was going to be on the website. With respect to the pledge i made that if you like your plan, you can keep it, i think and ve said in interviews that there is no doubt that the way i put that forward unequivocally ended up not being accurate. It was not because of my intention not to deliver on that commitment and that promise. We put a grandfather clause into the law, but it was insufficient. Keep in mind that the individual market accounts for 5 percent of the population. So when i said you can keep your health care, im looking at folks whove got employerbased health care; im looking at folks whove got medicare and medicaid and that accounts for the vast majority of americans. And then for people who dont have any Health Insurance at all, obviously that didnt apply. My commitment to them was, youre going to be able to get Affordable Health care for the first time. You have an individual market that accounts for about 5 percent of the population. And our working assumption was my working assumption was that the majority of those folks would find better policies at lower costs or the same costs in the marketplaces, and that the universe of folks who potentially would not find a better deal in the marketplaces, the grandfather clause would work sufficiently for them. And it didnt. And again, thats on us. Which is why were thats on me. And thats why im trying to fix it. And as i said earlier, i guess last week, and i will repeat, thats something i deeply regret because its scary getting a cancellation notice. Now, it is important to understand that out of that population, typically there is constant churn in that market. This market is not very stable and reliable for people. So people have a lot of complaints when theyre in that marketplace. As long as youre healthy, things seem to be going pretty good. And so a lot of people think, ive got pretty good insurance until they get sick and then suddenly they look at the fine print, and theyve got a 50,000 outofpocket expense that they cant pay. We know that on average over the last decade, each year, premiums in that individual market would go up an average of 15 percent a year. I know that because when we were talking about health care reform, one of the complaints was i bought health care in the individual market and i just got a notice from the insurer, they dropped me after i had an illness; or my premium skyrocketed by 20 or 30 percent, why arent we doing something about this . So part of what our goal has been is to make sure that that individual market is stable and fair, and has the kind of Consumer Protections that make sure that people dont get a rude surprise when they really need Health Insurance. But if you just got a cancellation notice, and so far youre thinking, my prices are pretty good, you havent been sick, and it fits your budget, and now you get this notice youre going to be worried about t. And if the insurer is saying the reason youre getting this notice is because of the Affordable Care act, then youre going to be understandably aggravated about it. Now, for a big portion of those people, the truth is they might have gotten a notice saying, were jacking up your rates by 30 percent. They might have said, from here on out, were not going to cover x, y and z illnesses, were changing the because these were all 12month policies. The Insurance Companies were under no obligation to renew the exact same policies that you had before. But, look, one of the things i understood when we decided to reform that Health Insurance market, part of the reason why it hasnt been done before and its very difficult to do, is that anything thats going on thats tough in the health care market, if you initiated a reform, can be attributed to your law. And so what we want to do is to be able to say to these folks, you know what, the Affordable Care act is not going to be the reason why insurers have to cancel your plan. Now, what folks may find is the Insurance Companies may still come back and say, we want to charge you 20 percent more than we did last year; or were not going to cover prescription drugs now. But thats in the nature of the market that existed earlier. Did you decide, sir, that the simple declaration was something the American People could handle, but this nuanced answer you just gave now was something that you couldnt handle and you didnt trust the American People with a fuller truth . No. I think, as i said earlier, major, my expectation was that for 98 percent of the American People, either it genuinely wouldnt change at all, or theyd be pleasantly surprised with the options in the marketplace, and that the grandfather clause would cover the rest. That proved not to be the case. And thats on me. And the American People those who got cancellation notices do deserve and have received an apology from me. But they dont want just words. What they want is whether we can make sure that they are in a better place, and that we meet that commitment. And, by the way, i think

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