Happening in el cerrito where police shot a man at gas station. Sky 7 hd was over the scene tonight. Good evening. Thats the second of 2 Police Shootings today. Both in places where it is very rare. Start in el vaet 0. Gas station where police opened fire is on portrero avenue near san pablo avenue. Amma is live there. Take us through it. Reporter yes. The gas station is actually right on the corner. The chevron station and investigators are still on scets still taped off. Take a lack at what the scene looks lake a little earlier after the shooting. Again this was an officer involved somewhating. Man was shot. We do know he was shot outside of the chevron. Police arent giving us whole lot of information we dont know the condition of the man who was shot. We dont know how many officers involved and if the suspect fired upon officers or even if the suspect had weapon. We know that officers responded to call here at 6 40. They arrived at the scene encountered a dangerous situation. Shots were fired at that time injuring one adult male. Adult male now at the hospital. No other suspects outstanding and no further threat to this community. Doesnt surprise other side of the freeway you hear gunshots and that sort of thing this side of the freeway pretty quiet. Once an Armed Robbery at the dry keeper brought out quite a crowd but normally not much happening here. Reporter the resident lived in the area for more than 30 years. Now the Contra Costa Da Office september some inspectors out here that is standard procedure for officer involved shooting. None of the officers injured and there is no word on when the she have respect will reopen but likely out here until about mid nature. This is 7 news. I mention a second suiting that was an officer involved somewhating on correct side drive in walnut creek early today. Police shot and killed a man in an apartment after a 911 call came in with woman screaming in the background. Misery lessed f less than to say the man was armed and officers were forced to shoot. Developing news out of pittsburgh as Police Investigate a shooting in the parking lot of the pittsburghba7 overhead shortly after this happened at 7 00 oclock this night. Police say man shot multitell times undergoing surgery most of the evening. Trains delayed for roughly 45 minutes landing landing on south west flight from oakland toless vegas. Flight 4316 left oakland 4 25 this afternoon. All ordinary. Pilot reported engine trouble just before landing. Some passengers say they saw flames somewhating out of an engine shortly after the flight touched down. In vegas. South westco not confirm that part of the story but they did bring in a different plane to put passengers on to continue to the leg to denver. Tonight San FranciscoHigh School Senior is suspended because of a poem she wrote. Her poem dealt with the school somewhating in connecticut and what she wrote has left officials with a dilemma a. Allen is here tonight to explain. It was a dark poem and in the wake of the connecticut tragedy it raised red flag and triggered Quick Response by School Officials. Stawnt facing the possibility of being expelled. I ups the killings in connecticut. I know why he pulled the trigger. Reporter those words in Courtney Webb poem prompted School Officials at the Life Learning Academy on Treasure Island to suspend the 17yearold senior until further notice. While we are oppressed by dysfunctional community of haters and blamers, the meaning of the poem is talking about society and how i understand why things like that happen. So its not like agreeing with it but thats how the school made it seam. Reporter courtney didnt turn the poem in as assignment instead the teacher discovered it in class and took it to the principal. Courtney says she turned in dark poem about suicide sadness in the past with no problem. Its an area she likes. The only person i could think of would be like steven king. He writes weird stuff all the time this doesnt men hes going to go do it or act it out. Reporter atmosphere changed drastically since the sandy hook tragedy and now the school emphasizing the policy that Life Learning Academy takes zero tolerance approach to veils, threat of violence and can result in dismissal from the school. I feel in like they overreacted. Reporter why. Because my daughter doesnt have a history of violence. She didnt threaten nebraska. At any time threaten herself. Simply said she understood why. Reporter courtney says the poem are therapeutic way of expression herself but now its up to the San FranciscoUnified School District to decide if the poem is a form of art or a genuine threat to the safety of courtney fellow students. I spoke with the principal from the academy tonight and she would need to contact a district official and call me back. Courtney mother is expecting to hear from the School District when School Resumes on january seventh. Back to you. Okay thanks. Oakland city leaders reaching for outside help to stop the growing crime raichlt plan out laind today and it calls for consult with veteran Law Enforcement officials from Los Angeles Boston and former chief william brat ton and return to Community Neighborhood police with 5 districts drawn throughout the city. New aggressive effort to try to control some of the street violence that has really become such a mainly problem in the city of 0oakland by. To see a chap in the weather once again. Sandy is here with live doppler 7 hd. Yes dan. We are already seeing signs of change in the form of clouds. We will be seeing rain by tomorrow afternoon in some spots lets check out live doppler 7 hd clouds moving in and high level clouds. Check out the computer animation 4 00 p. M. Tomorrow. We are going to see rain in the north bay possibly snow indicated by the blue way to the north around lake couldnt and the mountains. Rain snow mix certainly possible down around ukiah and 7 00 p. M. Rain in the north bay around the Santa Cruz Mountains didnt reach all areas. Skirting the coast and keeping it in the north bay by 11 00 p. M. Rain light to moderate intensity in the east bay. Will you be able to put the umbrella away for the weekend plan and what does new years day look like. The answers coming up. Those are key question. Subject of new year new tonigh tonight. Heading that San Francisco over the new year holiday you need a parking spot tough to come by in the city and there are parking app that can guide to you empty spaces but beware. That technology isnt perfect. Cornell is live in San Francisco. There are 29,000 Parking Spaces in San Francisco. 7000 of them are smart like these Equipment Technology to help Smart Phone App signal where empty Parking Spaces are but doesnt always work finding parking in San Francisco. Can be a mission impossible. Drive around for like half hour sometimes. Easily. Reporter San Francisco is one city in the bay area using Smart Parking technology which adiscuss praises and meters and senses determine if a space is vacant. Parking app use the information to help you find the nearest space. Officials admit only 90 percent accurate. Anything as far as using new technology cant be absolutely perfect but what we have done is to look at this ongoing basis and make tweak when we can. Reporter we down loaded the free park app including empty spaces on haight street near franklin. 6 minutes later we were there but only found a very crowded street. This time it appears the app let us down. Not a single space here on haight street and move forward on to the another neighborhood. Unscientific test then tack to us laguna street where the app showed there was parking. None here either but minutes later success. App corrected us to grove street and lots of available spaces. Have you used the app yourself. Yes, i have. I find it works very well. Reporter others prefer to do it old school. Search and circle for a spot. Transportation Authority Officials say they have just updated the Smart Parking technology to allow things like the app to work a little bit better. If you are using an app make sure parking app make sure that you refresh it once or twice over the period of 10 minutes to allow the latest information to come through and if you use a parking app dont use it while driving. Live in San Francisco tonight, abc 7 news. Good information. Thanks very much. Dialing frustration tonight for a lot of californians. Unable to assist you at this time. Tonight the Team Investigates why it seems like nobody is picking up the phone when people need help the most. What caused a big shark tank to suddenly explode on to group of people. Coming up next on nightline. For all those experiencing Holiday Spending remorse today, we bring you the wallet friendly business of the cheap no thrill dollar store. Match made in comedy heaven tonight. Bette and billy talking about teaming up on [ boy 1 ] hey thats the last crescent. Oh, did you want it . Yea well split it. [ female announcer ] made fresh, so light, buttery and flakey. Thats half thats not half guys, i have more thanks mom [ female announcer ] pillsbury crescents. Let the making begin [ female announcer ] holiday cookies are a big job. Everything has to be just right. Perfection is in the details. Get to holiday fun faster with pillsbury cookie dough. If you have called the state Unemployment Insurance line recently odds are you didnt get through to an agent. Recent report says 84 percent, year percent of calls were never picked up. Thats not the only state phone system with problems. Whats going o on . Watch this investigation tonight from abc 7 news i Team Reporter dan noyes. This is how June Matthews spent the last month. Thank you for calling the state Disability Insurance program. Reporter listening to automated menu. Press 3. Reporter always getting the same response. We are sorry maximum number of callers waiting to speak to representative has been reached. I have heard that recording on average 8 to continue times a day for a month. Just hurts. Reporter shes on disability for shoulder injury and wants to know the status of her claim. Without a check from the state she could be kicked out of her house. For us not to be able to get any help any assistance no communication back on funds that we have paid that a system is very aggravating. We are unable to assist you at this time. Reporter sounds like you are going to be put through to an agent. They said they got too many phone calls. Goodbye. Reporter dave asked us not to use the last name. So the state wont come after him for complaining. Hes been unemployed since july and says repeatedly being told to call back is from us stating. If you dont make it through if you dont contact them they will make the decision based on the information they have which will go prawm bring against you. Reporter june and dave are actually calling different phone systems. Run by the same state agency. The Employment Development department. The people in government they must be aware of the problem and they appear to be ignoring the problem. Reporter they do know. State awed tonight march 2011 first out hin the problems in the unemployment phone system and followup audit last month confirmed the issues are very serious. Of the 29. 7 million calls in which individuals ask to speak with an agent, 24. 9 million or 84 percent were unsuccessful. I think people have a lot of expectation that i call and someone is there to ns a. Well there are finite resources of staff. Reporter edd spokesperson says budget limitation and the volume of calls to the Unemployment Insurance line make it difficult to answer every call. Demand is overwhelming. We know that its difficult staples to get through to a representative but we are doing our best to try to make Information Available for our customers. Reporter she directs people to the edd web site. Email. Social media sites. She has the same advice for people having trouble on the Disability Insurance line. Submit your question to us on line. Some people may not werent to do that but its the self service help mode that will help us get caught up and make the transition completes. Reporter she says they are behind because of new Automated System launched in november. Department is having trouble with the transition though up to you to help them out. Yes paying in the system and expectation we do need the cooperation of our customers ematthew says she tried e mailing the edd but response the same from the phone line. Volume very high due to the high demand for our services. We ask for your patience ebbs. People dont trust or lick government because they have personal experience like that. Reporter state senator mark says the large number of cal calls to Customer Service agent is not accept afternoon. He thinks the problem might be the size of the department and misu who who it serves. It just seems indemic in Large Public Institution that people forget that there is an expectation they are serving our client on the otheren of the phone who may going through much greater pain and suffering than you are. Reporter senator will bring this issue to the Labor Relation Committee and meet with the director of edd to get answer. Go deeper into the position we post the Auditor Report and other links. Now back to you. Rain returns but not for everyone. Sandhya is here washington look at the accuweather forecast. The system will be different that comes in tomorrow. Show you how in just a moment. From our south beach camera lovely 1 set this was 4 58 looking towards sutro tower. Look at the color gorgeous thanks to the high clouds made of ice crystal. Lets check out live doppler 7 hd and we still have high clouds moving in as you can see here with you not helping to keep the temperatures up much. We are in the upper 30s in the col coldest inland valley already. 37 in nap a. 39 in livermore. Rain for some of you friday afternoon and snow level coming down to around 3000 feet as we head in the saturday morning satellite radar this is a system we are watching today. Nasty day with the High Pressure ridge but now this system is going to start to change things up a bit. Already seeing like i said some cloud cover. Rain returns tomorrow afternoon but this system unlike previous storms will actually split in two and parallel the coast a second half of the system staying off the coast lane so not everyone sees rain troops as we look at the late he east computer animation. North bay could see snow around lake county and hills. Rain snow mix possible indicated by pink right around ukiah then through time here notice the rain doesnt move much. 10 00 p. M. Friday still mainly coastal event as you can see here. We head in Early Saturday Morning showers are pretty much down to the Santa Cruz Mountains and tapering off saturday afternoon actually dry see partly cloudy skies and rainfall backing off on the totals four as well. Weak system with light or no rape at all. Quarter of an inch forth bay peninsula. Perhaps nothing to continueth of inch in east bay an south bay the same rang range. Some of you need umbrellaa some may escape without any drop. 10 to 4 00 p. M. Northwest as well as will be building with that system kilometer in 10 to 14 people. Watch out for strong republic current large breaking we was and if traveling to the Sierra Nevada it should be just fine tomorrow. Freezinging fog in the morning. Tomorrow thing to wendy burch out for otherwise mostly cloudy. Look at the lo low. 4 degrees. Snow showers on saturday not a big storm for the sierra this time around. Get out there for the hotel difficult weekend looking good. Few snow showers then we bring you back to home tomorrow morning you need the extra layers its cold. Patchy fog for inland valley then in the afternoon a little bit cooler as the clouds start to increase upper 40s around ukiah clear lake most other areas low to mid 50s monterey bay partly cloudy and temperatures low mid 50s. Heres accuweather 7 day forecast weekend salvaged. Storm in and out of here by Early Saturday Morning really not everyone will get rain. We go with the mostly dry saturday afternoon. Sunday new years eve danni know you washington than the to go out and party mid 50s then new years day ripping in the new year with really no rain in the forecast until wednesday thursday. Im partying at the anchor desk. Larry is off and collin is here talking about party. San jose state. Doing it right at the nation capitol. Coach is gone but the players remaybe to finish the best turn the around in recent College Football history. Party in [ female announcer ] why settle for plain bread . Heres a better idea. Pillsbury grands flaky layers biscuits in just 15 minutes the lig