conversations that you don't have every day. >> still, there was work to be done it was not a new house. it could use some remodeling. particularly the bathroom. courtney was still living with her parents as the work began. >> they're going to be doing the tile work and stuff. so we wouldn't have a shower for that day >> so, shower out of commission, they decided to wake up early, put on their bathing suits and rinse off in the outdoor spa before the contractor arrived at 6:45 a.m. it was june 7th, 2007. chris got up first, turned on the spa to warm it up, then called brianna at her college dorm in san diego. >> here's your wake-up call, babe. get out and go on that run. >> back at the house, courtney dozed through her first wake-up. while chris and cristi made their way outside to the spa. just after 6:30, chris looked in on courtney second call. then headed back to the spa. life's last normal 6:37 a.m. >> i got up out of bed. i was