- there's a concept in buddhism called making merit. it's sort of like a karmic bank account. thais believe that doing good deeds earns them major points, redeemable in the present or a future lifetime. so around here, every kind gesture comes from within. - the use of the word heart, the word jai, has so many meanings. - jai dee, so, heart good. - hua jai, sook jai. - nam jai. - nam jai literally means water heart. - floats, you know? like, generous. - kindness. - yeah. - thai people lead with kindness.