Acknowledgment] thank you, president. Item number 4 is general Public Comment. Nor part of the agenda iscommissioner staff to be aware of that is not appropriate for commissioners not properly set in a properly noticed agenda. Please send your communication via email. We did have one speaker card filled out if you would like to come up to the stand. Youll have two minutes for general Public Comment. Today i stand in support of boardas the secretary of tenants association, ive had the privilege of working closely with margo for the past ten months and i can attest to her role as president. Margo has demonstrated Exceptional Leadership qualities and a strong sense of responsibility in her position. When she was appointed i had confidence that she resolve existing challenges. Her proactive approach, within the board have been commendable. It is dis heartening to wit baseless accusations towards margo, particularly bit surnt secretary of ccsd. Criticizing somebody based on their appearance or personal preferences is not only unprofessional but also detrimental. Margo has proven herself to be capable and dedicated leader. It is imperative that we set aside personal biases. Margo leadership is crucial towards stirring towards a brighter future. And only serves to hinder our progress. I urge all members of the board to support president margo mcnolte and to rally behind her mission. Margos continued presidency is essential for the stability and growth of the sccsd. In conclusion, i wholeheartedly endorse margo as president and i call upon the Board Members to unite. Together we can overcome the challenges that lie ahead and create a stronger more harmonious community. Thank you very much. We have additional written comment. Speaker thank you very much to the commissioners and board. I want to wish you a delayed easter, i always start things off with a little comedy, as i believe jesus rose on sunday. A lot of people dont, but i say, you have risen today. Just like jesus. So i just want to say, that easter is a great time to bring communities together. We are one of the best places in the universe, i have not been out there but just with the heart and spirit that you bring to San Francisco all of you, were really ahead of the game. And many of you may not know at this time, commissioners that the hard work of torres and many other city officials on the Heritage Center is opening back up. The Heritage Center is a place for all people to congregate with events, trainings, and Supportive Services towards entertainment in the arts, history, all history. So i can look forward with the Tenant Association to have a conventional training twice a year there, so we can come up with workable solutions, access the facilities that most of us housing fought hard to get and bring in Supportive Services for all City Services to this particular hub. Its a great adventure and great event. I look forward to partnering for all of us. Thank you. Thank you. We have one additional written speaker card, im sorry i cannot read the name but its a Tenant Association for jfk, if you would like to come up. Speaker good afternoon, every one, im native American Indian for San Francisco resident. But most important of all is that i appreciate being able to have this time to be able to explain to you, that i appreciate the fact that we can ask for the help that we need to have. We have not been able to express that as long as every one needs their language to be spoken to, or the culture whatever, i myself am an american and would i just like to exercise the fact that as a citizen, of this nation, i would like to be able to ask for you to be able to teach me how to work with the system so that i can understand what you want from me. Quit criticizing me and just teach me, thats what the problem is, were unable to understand what you want us to do because weve never been taught. Nobody has taken the time to say, if you do this and this and this, you will be able to do this and that. Every one is saying, here, here is the paperwork and nobody is taking the time to explain it. I would appreciate that if you can take the time and teach us, then we can do what you need us to do as the people. Thank you. Thank you very much. May we ask that the member of the housing staff, what yuz your name again . Speaker ellen helms but my indian name is c bear. Clerk were going to ask a member of the staff to connect with you. Speaker thank you. Youre very welcome. Any additional Public Comment . This is item number 4 . Speaker yes, hi, thank you so much. Im stepping up as somebody who is very tech savvy, im a ceo of a tech company here in San Francisco i moved here before the pandemic starting the start up with my company and my mom became blind and disabled because she was not able to get in the hospital when they were turning people away and because of the medical system, she lost her site, directly due to the pandemic. If it was not with talking with people in the Filmore Center which is where i live. If it was not talking with c bear who i met when i was getting our nails down, i would have never have known how to get my mom set up as a ihs system which she desperately. And i am an nhis provider while running my tech company and being solely responsible for my mother who is on social security, thats all she has. And her roommate who was on her lease, she had less than 30 days which is right now is 15 days to vacate the premise because her roommate had to go on to additional senior support. And navigating this, if it was not for c bear or other people that this hearing was available, is very difficult and im a very resourceful entrepreneur here in the city so. If im having trouble navigating it, i can only imagine being a senior and anybody who has any form of disabilities trying to navigate themselves and in a way that doesnt make them feel like sea bear with paper worked being shoved in front of them and thats all they have. Im asking for ways that we can get involved in the community. But also to make these emergency situations, livable and humane, the experience, the fear that my mom is right now, that she might be homeless in 15 days and as a daughter, i cant provide for her beyond that. Nobody should have to go through this. Thank you for coming today. Its a particular issue that youre facing, i want to get your information so we can triaage with the department. Okay, great. Speaker thank you. Thank you very much. Is there any additional Public Comment . Then we can close general Public Comment, item number 5 is the president report. I want to wish everybody a happy ramadan or easter and other celebration thats people may be engaging. I want to thank my fellow commissioners for the in depth information and chair that both the Vice President of the commission and myself were recently sworn . Again for our newest terms. And we look forward to continuing our service. Thank you again commissioner lindo for your continued service w. That h lets move on to the tenants representatives report. Hi good afternoon, can you hear me okay . Yes. Okay, great. I went ahead and took your advise and brought my proposal to ccsd and to the members of the board, and it was not met with the joy that i anticipated but, you know, they dont want a boss, they want to change their behavior. Ive also taken it to helen im her protege, she is my mentor and i adore her and shes had, its almost like shes condoning the dysfunction and im not sure why. There is like objections that she has, is strangers coming into the building when a manager are not going to be becomed but i asked my manager and sometimes a third person is a good buffer. And she admitted the need that there is theft all the time. So im going to jum np and do a synopsis to save you guys time. So next slide, please. Oh wait, thats the wrong proposal bennett, did you put the wrong one up there . April fools. [laughter] very good. Hard core, hard core. [laughter] thats the best one of the day. I thank you, i have not heard a good one in a while. Okay, the resident counsel advisor which i call rca will play a crucial role. I want to paws pause for a moment, bennett, its okay to laugh. Thank you very much. I sent him a couple of great ones. Anyway, we wanted to be representative body for the residents advocating for their rights and interests. Next slide. The accomplishments that we plan to do is, the communication, were going to have a membership selection, Decision Making, this is just an outline a page. So next slide. Great . So, there is no accountability right now, they just fight through meetings, screaming at each other and helen hale came and moderated the last meeting and everybody was on their behavior and then she left, and within ten minutes, they were saying the f word to the members that brought their words. Its, im not sure how long they will put up with me being a president i dont put up with that behavior. Theyre discouraged from working between meetings and there is no confidentiality. And we want to put an task force and we will answer to you and report to you monthly. And do full outside its of the tenant affiliation and also ccsd, they have not had anyone look at their books for ever and all of this money disappeared during covid. They were getting participation funds and now that is thes zero, we yauft want to have a audit and i know the Sunshine Committee is saying that we cannot ask for that. So ill probably be at another meeting. Also conflicts resolutions, thats the big thing is that we want to come in and help. So on this board there is going to be mental peer counselor which is the need of Mental Health intention at the housing level is thats really what a lot of Problem Center around, is just the Mental Health. So well v we have two seats for Mental Health peer counselor and just so you know, im a certified peer counselor. Next slide, were going to minimize your work, because everything that gets thrown on her lap, helen she gets a lot thrown at hers so i thought she would welcome this. We would just clear action items and have sub committees, thats where im at. I want to uphold the principles and the ethics and the meeting examples that you do here. If you recall, i was mrimenting you on the way you had your debate the other last month. How discussed your side and somebody else discussed theirs and you were open to listening like adults and functioning boards, i would like to uphold those standards also, so we can go to conferences when available and we can build our affiliates, i would like every rad building to be in on this. And also through insecurity and reduce Public Housing skig ma because its, these people dont just go to these house to see die. Theyre seniors and disabled but the their life is not over, they can kbt, contribute, we want to train them to be part of the community so well have training sessions. Next slide, we want to bring them on board with the websites, the people at ccsd, dont all use email so its very difficult to communication. Some of them want text. If we have a website through all the affiliates, the people that had a problem can even have a chat with that. And we can have the language representatives, hotline for them to call in when they have a problem or a concern and we can address it right there. I want to instill some gratitude, theyre given these Beautiful Homes and they complain for no reason, instead of being grateful that they have a roof over their head and being given all of these services, i want to instill gratitude. Next slide, just talks about how we wrote and the cochairs and distribute the responsibilities. And thats everything i just said and the next slide is, we expect everybody to be on time or face a fine, which because theyre always late at ccsd and there is nothing that i can do about it. And that will take care of the website and translators, all the office materials, transportation costs to all the building. There is four core chairs and we want to have a seat for each affiliate and seat for the two peer counselor and seats rotating for Resident Services and for management so. Depending on the subject level or problems that the tenants are complaining about, we would offer the seats to the Management Companies and relevant services, so it could be like an open communication where its not just us against them, that instead it would be like were all trying to make everybodys life better for the common good. Its unit and community people. And ill end on the partnership expectations, of just that you have to act with integrity, dont insult people, wait your turn to talk. This may sound basic to you but these are things that are being overlooked at the ccsd level, and just having conflict resolution. And im going to end with having resumes attached to this shortly of the court chairs which are impressive. I also have signatures of support of five buildings. A lost these affiliates are not participation participating they have actually dropped out and in final thoughts, i have this proposal. Thank you. Thank you very much. Commissioners any questions . Thank you, how many people attend the meetings, how many people are on the advisory. Four court chairs and 22 seats. 22 seats, so you have 22 different voices. The affiliates each having a voice and they represent the building. Helen has always had a triad which is a all in conversation monthly and its not happening at any of the buildings except mine. Jut showing all the laws and ive been studying everything, so i think thats it. Thank you very much, any other questions from commissioners . What is the feedback from mayor office of house anding communication through helen hale . Not that good. I dont understand this, and i tell this to her face im not talking about her behind her back, she is happy with dysfunction, she told me to slow down and wants to manage the dysfunction, i said what benefit can you have to have want them dysfunctional and im not getting an answer to that. All right, thank you very much. Thank you, so use your power. Thank you. We can open for Public Comment for item number 6. Speaker again, thank you commissioners, basically, what we are trying to accomplish is, a better safe, clean and Mental Health is a very key component to this. In order to really get things moving, there has to be support from your organization. Also, it wouldnt work without the mayor support, it just wont work. Ill give you a specific example from the Merchants Association that worked. But the leafeder ship has to come from the top down and the bottom up and then you meet in the middle. So in order to make this a more safe place, i want to tell you about safe. Everybody is walking about drugs in the tenderloin. Weve had two people od, i dont want let me retract, two people died four months apart very young people in our building. What is going on . I think the reason why these things are happening is because the neglect of partnerships, if you expect rad to work, this way it will become dis toughensinger al, i support the speaker. You expect them to support to you, to report to hud to report to the state. Support systems must be in place for them to be a legitimate recommendation with the proper order. Soz that were talking about here. Thats a big time responsibility for the senior disabled community in this city. And they need help especially when they go into the residential buildings and tell them what is going on. Great, thank you. Any other Public Comment on item number 6 . We can close Public Comment, go to item number 7 for the chief executive officer report. Speaker good afternoon, commissioners. Good afternoon. Speaker starting with my slides today, the first slide is our staffing slide, i dont have any updates since last month. We still have two attempts as maintenance techs and were actively trying to hire somebody. Next slide please. Can i ask, what is the impact of you not having the two individuals . We have two temps in place and theyre the same temps, when i was here last month, one of them is the same and we picked up a second since then, and we worked directly under the office staff. So its somewhat mitigated but its not as good as if we had fulltime staff there. Okay, thank you. Next slide is the work order slide, we had 140 work orders. The work order that we did not was for a aoun turn and it was closed for about the 8th of march so it was for the vacant unit. In that 102 our emergency work orders, we opened and closed 5. The average number to complete a regular work order was one and the average hours to complete an emergency work order was ten hours. So on this slide, how do i read it, so i understand of course work orders open 55, close 55, so i understand that piece. But then you get to november, 185 open which two carries over to me, so then, so but then, january 0s out again, how do you do the carry over . So im glad, you brought that up. So up until december, the staff that was documenting this, did not understand that they needed to collect the data from work orders closed from previous months. So youre right, there should be six work orders that were closed in january from february from november to december. So you may say a month where we closed more work orders than we opened to account for that discrepancy. Did i make that clear. Yes, so we dont see that, because in january and february, were not seeing that, so youre thinking in later reports, well see that data show . Yes, you see it in march. Because we had the one tra that we closed in zeb. Thank you. I was hoping you did not catch that. Thank you. I look forward to these reports, so i do look at them. Absolutely, and i appreciate that, because ive been able to turn my staff to make sure that were reporting correctly. You might also notice that we had many less work orders than weve had in quite a few months. And the reason is that we have a new person and we