Good evening. Police helicopters buzzing overhead are ubiquitous from the skies over many big cities here and abroad that they are barely noticed. No one expected the awful tragedy that happened last night in the center of scotlands biggest city when a Police Chopper came crashing down on the roof of a crowded pub. At least eight people are dead, more than a dozen hurt. Tonight just over 24 hours later, searchers are working their way through the wreckage, trying to account for all of those inside. A process Officials Say could take days. It happened at a riverfront pub in glasgow. Thats where Annabell Roberts is tonight with the latest on the unfolding disaster. Reporter the Police Helicopter lies broken, embedded on the roof of the pub. When it hit, more than a hundred people were inside this popular music venue in the center of glasgow, listening to a band, enjoying a night out. Eyewitnesses describe the engine sputtering before the chopper fell. Plummeted like a stone and dropped down. It was tumbling at the same time. Reporter part of the roof collapsed ending up huge clouds of choking dust. There was a whooshing sound. The came straight up and the whole roof just caved in. It was like a mushroom cloud. It just enveloped everybody with dust. It was horrific. Reporter Police Confirmed the pilot and two Police Officers traveling in the chopper were killed. Five more bodies have been found inside the building. This is a complex and ongoing rescue operation. It will not be a quick operation. This is a very complicated and, indeed, dangerous scene. Reporter the search continues. Officials say the site is too dangerous to know for sure if more people are trapped. When celebrations are normally held to honor scotlands patron saint but today they mourn. A special mass has been held. In a statement the queen said her thoughts and prayers are with the victims. 14 people remain in hospitals across this city tonight being treated for very serious injuries. Meanwhile both the police and the company that built the helicopter have launched investigations into this fatal accident. Lester . Annabell roberts in glasgow tonight. Thanks. An elderly american being held by north korea appeared in a video released today as the United States appealed for his release. We get the story now from nbcs joe fryer. Reporter the video released by north korea state media shows 85yearold Merrill Newman now detained more than a month reading an apology. He asks for forgiveness for allegedly killing north korean soldiers and civilians during the korean war. The video shows newman stamping the statement with red thumbprints, but it couldnt be confirmed if newman wrote the apology. Diplomatic experts say the video could be a sign. This may be a prelude to figuring out what it can extract from the United States for this release and then the release. Reporter newman, a korean war veteran dreamed of visiting north korea. Last month he fulfilled the dream, touring with a friend. Relatives say he was on a plane getting ready to leave when a north Korean Military officer took him into custody. Last week newmans wife spoke with nbc news. We have a lot of strong support. But when you dont know where your husband of 56 years is, you dont know his health, you dont know when he will be home with us, its not an easy situation. Reporter today, a state Department Official said the Swedish Embassy in north korea which handles issues dealing with u. S. Citizens was granted access to newman. Meanwhile another u. S. Citizen, kenneth bay, has been detained in north korea for more than a year. Today in a statement the white house said it was deep thely concerned about the welfare of both men and urged their releases. Joe fryer, nbc news, los angeles. For many people this this country, today the weekend meant another chance to hunt for holiday bargains as the first numbers were released from black friday which retailers consider the most important day of the year. Nbcs Kristen Dahlgren is watching from here in new york for us. Good evening. Reporter good evening, lester. Big changes to tell you about. We just got the numbers in. What we are seeing is really the end of black friday as a behemoth shopping day. Not because retailers are struggling but it is now a twoday event starting on thanksgiving. We are seeing a change in whos coming to the stores. People shopping online and on cell phones in record numbers this year. Even with door busters dwindling the hunt for the deal was still on. The best time to be shopping now. I got hooer as early as i could. 200 boots for 39. Cosmetic kits less than 50 off. Reporter shoppers spent 9. 7 billion on black friday, down 13. 2 from last year. Add in thanksgiving day shopping and sales rose overall, 2. 3 from the same two days last year. All in all it was a good, safe two days and a good number on the sales standpoint. Reporter according to the National Retail federation, holiday sales are expected to be 602 billion this year. Hitting the stores isnt for everyone. The search for the best deal can bring out the worst in people. I would liken it to the hunger games. It seemed like we were being attacked over a sweater. Reporter natalie pettyjohn shopped online. You can do it from your bed, your kitchen, on an airplane, wherever. I think the convenience of that, people appreciate. In todays world we are all busy. Reporter analysts predict online sales could top more than 48 billion this holiday, up 14 from last year. I believe in going online, finding the best deal out there. Reporter walmart saw record traffic on its site. 400 million page views thanksgiving alone. Its not just people shopping from the comfort of home. Nearly 7 in 10 smartphone owners are expected to use their mobile device to make purchases. This black friday we saw a huge spike in people using their mobile devices and tablets. Sales were up almost 50 this season. Reporter as more and more shoppers take their hunt for bargains high tech. I will go innen and sometimes look for what i want. Then i will go online and see if i can 2350i7find a better deal. Reporter retailers will take the sales however they can get them online or in store. Shoppers will be watching to see how the stores did and if there are going to be more markdowns approaching the holidays. Kristen dahlgren in manhattan. Thanks. Millions of americans have another challenge on their minds this weekend signing up for health care under the new Insurance Program, or at least trying to. The Obama Administrations selfimposed deadline to fix the Health Care Website is midnight tonight. Kristen welker is following the story. I guess the question is how are they doing. Reporter they say they are doing okay. Tech experts have only a few hours left to meet the white houses own deadline for getting the Affordable Care act website running smoothly. A critical point in restoring confidence in a damaged presidency. In virginia today, signs of progress for the Governments Health insurance website. My experience was wonderful. I love it. There were no problems. We went through everything real smooth. It was really fast this morning. I was really surprised. Reporter deirdre said she had trouble signing up in october. Today she was one of six people nbc news interviewed reporting success, signing up with the help of a nonprofit called neighbors keeper. I was able to get through and select a plan. All i need to do now is send in a payment to activate the plan. Reporter the Obama Administration claimed to be on track to serve 50,000 users at once but that deadline is also aimed at repairing a presidency. We fumbled the roll out of the health care law. Reporter president obamas Approval Ratings have plummeted since october drawing criticism from dims and republicans alike. Meeting its own goals may not satisfy administration critics. Web experts say there is no guarantee the fixes will work. Its not easy to tell with 100 certainty if the site is going to perform. Reporter john engates is one of six analysts the white house invited to inspect the facility where technicians are working around the clock to fix the website. The website is doing better. Its certainly in a position where its taking traffic, doing what its supposed to do. Reporter engate says it may not be enough. If too many users come to the site at a given time the whole thing could stop. Reporter anticipating that, the administration thes Top Health Official urged users to log on during offpeak hours. The president s legacy in many ways doesnt rest on politics or philosophy. It rests on technical competence, the ability to take his policy and turn it into reality that ordinary americans can take advantage of. Reporter one Administration Official says the site is close to being able to host 50,000 users at once but wont give a specific number. Political analysts say the administration set the barlow and its goals vague to make it that much easier to claim success. Lester . Kristen welker, thank you very much. For more on the continuing challenges facing the health care roll out we are joined by david gregory, moderator of meet the press. They are keeping the barlow. How do they manage expectations now as we reach the deadline . Well, lester, lets focus on that. The need to manage expectations. Because of how poorly the rollout has gone out. I know from my own reporting the administration will say they have reached the point where they can handle 50,000 users at a time on the site. About 800,000 in a day. That puts them on track to get to some of the numbers they want to get to by march but its far from certain. They have enough progress, they think, to handle big capacity. They dont want to send people rushing to the site yet. Theyre going to start targeting key groups like the young healthier americans to get them to sign up and to use political tricks as well. Political tools in their bag to target those groups and get them to sign up. All right thanks. For more on this tomorrow, davids guests lynn collude Cardinal Timothy dolan, archbishop of new york. Now to syria. The United Nations said the civil war there is damaging a generation of children. The latist numbers explain why. More than a million children are refugees. Threequarters of them under 12. Almost 400,000 of them have wound up in lebanon. For many as nbcs Ayman Mohyeldin tells us, childhood is becoming a thing of the past. Reporter its Early Morning but these children arent going to school. They are Syrian Refugees headed to farm fields in lebanon. Cold and underdressed, a fire is all that keeps them warm until their work day begins. Hours on their feet, painstakingly lifting and dumping bucketloads of vegetables. They are now the breadwinners for their family of nine. We had no choice, maria says. We dont have proper blankets or canned food. Once schoolkids, they are now child laborers. They dont have places for us to go to school here. Eight organizations are trying to help, but life in lebanon is hard for the young refugees. Some looked at first like kids at summer camp dancing, drawing, singing. But behind the smiles lies sm s something darker. This boy, sometimes playful can be visibly aggressive. A symptom of a civil war he and his family escaped only to find themselves living in this makeshift tent. A few pots and pans the only reminder of home. It is a hard existence says his father. He has a broken back and struggles to walk. So it is up to ibrahim and his brother to make the daily trek for water. Nearly 200 Refugee Families live in this tent city, one of at least 1400 such camps across lebanon. Families make shelters with whatever scraps they can find. No running water, no sanitation, no electricity. At the tent city here Health Workers treat a stream of children, many suffering skin diseases and malnutrition. Some are scared. They are not able to speak. They cry at night. All they can do is scream because they are scared what may happen. Reporter for now aid workers face an uphill battle trying to give the children a childhood they were forced to leave behind. Ayman mohyeldin, nbc news, lebanon. When nbc nightly news continues on this saturday, a new twist on the house call. You will be surprised who is showing up to help. Later a remarkable comeback story. How they are thriving again on the coast of florida. [ male announcer ] alka seltzer plus presents the cold truth. 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Call, go online, or visit your local store today. With millions of people focused on health care and the governments new Insurance Program we want to tell you about a novel approach to bringing medical costs down. It involves a variation on what used to be a common practice in this country the house call. Our report tonight from nbcs chief medical editor dr. Nancy snyderman. Reporter visits to the emergency room are skyrocketing. About 130 million a year. Im going to listen to you, too. Anybody can be seen. So i think in our country now a big thing is that the Emergency Department is the safety net for people without insurance. Reporter it is a tremendous burden on hospitals struggling to keep costs down. 81yearold lady here with shortness of breath. Reporter thats why minnesotas north Memorial Health care system is among the first in the country to test a new approach they think may reduce admissions and keep people healthier. They are sending paramedics on house calls to patients with chronic conditions like diabetes and asthma who may otherwise go to the e. R. You get to spend more time with them, find out whats going on, whats bothering them. What they need help with. How are you today . Reporter Chris Anderson is among the first group of paramedics specially trained to make house calls. He checks in on patients like victoria, helping her with her medications and blood tests, things she used to visit the emergency room for. Youre in better shape than i am. Reporter the project started in october after hospital officials referred people who use the emergency room nine or more times a year. North memorials chief medical officer dr. Kevin crosston says the number of repeat patients is often staggering. Some patients are here 23 times in a month. Reporter since then paramedics made more than 1,000 home visits at a fraction of the cost for a trip to the e. R. Barb andrews runs the program. It gives us as paramedics an opportunity to be proactive rather than reactive. Reporter and says it is a new way to think about the role of First Responders in caring for patients. See you next week. Empower them to manage their own Health Better in the home. Keep them out of the nursing home. Keep them out of the hospital. Reporter north memorial doesnt have data on the cost savings yet but believes the program will reduce admissions and give better care to the chronically ill. Thats better for everyone in the long run. Dr. Nancy snyderman, nbc news, new york. When we come back tonight, a strange sight on the water. Well tell you what it needs. [ male announcer ] coughequence 10. Speechless. So heres to the bride and. [ coughs ] [ all gasp ] [ male announcer ] robitussin dm max now comes in a new liquidfilled capsule. Nothing provides more powerful cough relief. Robitussin. Dont suffer the coughequences. Nothing provides more powerful cough relief. 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