Travel agents look back on one unthinkable, unprecedented year amid the COVID-19 pandemic Date: Mar 11 2021 TORONTO — The travel industry has been through the unthinkable, and so far it has survived. But the end can’t come soon enough. One year since COVID-19 was declared a pandemic by the World Health Organization, travel retailers and suppliers are still in a holding pattern, waiting for travel to restart in earnest. Amid the losses over the past year, there are much bigger concerns than future trips and vacations. But livelihoods are at stake, and that’s why the travel industry is so invested in getting travel started again.