Troubleshooter: Progress slow for East Side mom living with no heat Single mother wants heat turned on and rodents dealt with at the Broadwalk Apartments in Glenville Troubleshooter: Progress slow for East Side mom living with no heat By Ronnie Duncan | February 1, 2021 at 8:36 PM EST - Updated February 1 at 8:36 PM CLEVELAND, Ohio (WOIO) - Antionette Gough is boiling mad. She canât believe that after living at the Boardwalk Apartments in Glenville for 10 months she canât depend on a reliable heating system. âThis is disgusting, and I am sick that I am being forced to live like this,â said Gough. âMy kids and I are running out of options.â