To embed, copy and paste the code into your website or blog: A survey performed by LexisNexis as recently as 2018 found that 74% of mid-sized firms in the UK do not measure the ROI for investments in technology. This is in spite of the fact that 87% believe that technology contributes to profit growth to ‘some extent’. Plainly, these two statistics are at the heart of a conundrum facing the legal world. On one hand, we see an increasing acceptance of, and investment in, new technology. On the other hand, it can be difficult to provide clear data about its effect on profitability.