VIAVI Updates Observer Platform for Peak IT Network Scalability and Performance Observer 18.3 enables enterprises to conduct proactive capacity planning when and where it is needed News provided by Share this article Share this article SCOTTSDALE, Ariz., May 11, 2021 /PRNewswire/ -- VIAVI Solutions Inc. (VIAVI) (NASDAQ: VIAV) today unveiled significant updates to the Observer Platform, further enhancing the comprehensive network performance monitoring and diagnostics (NPMD) solution. Observer 18.3 helps network operations (NetOps) teams maintain peak performance of all IT services, despite the growing work from anywhere (WFX) trend. As IT teams struggle to handle the explosion in remote work, they are confronting critical challenges that extend beyond network visibility and remote troubleshooting. Difficulty in capacity planning and demand management can lead to increased performance issues due to lack of available resources as well as network constraints caused by unplanned traffic. Proactive capacity planning doesn't just depend on how much network data is available, but how that data is represented. Too much raw data that is not properly visualized, such as a month-long trending view of WAN utilization, ends up hiding critical information about when and where traffic spikes occur.