Wasa improves services embracing tech: Taqsem Staff Correspondent 6th January, 2021 10:47:38 Dhaka Water Supply and Sewerage Authority (Wasa), a nearly dysfunctional organisation which made a turnaround for timely steps and reforms initiated by its current managing director (MD), is improving its services with the use of technology. “We’re trying to take Wasa services to a new level through application of technology. If the digitisation process is complete, services will be available at the doorsteps of clients. People won’t need to come to the office for getting any service,” its MD Taqsem A Khan said in an interview with a vernacular daily.