Admission: Free entry Open to all UK business owners, our Reset. Restart programme is here to help you transform, future-proof or grow your business through the Covid-19 pandemic and beyond. This is one of 10 free webinars you can join as part of the programme to receive practical, jargon-free training and advice. Visit bl.uk/reset to find out more.
Consumer behaviours and needs are shaped by the world we live in. And so when the world goes through a colossal change, what people are looking for in their products and services follows suit. This webinar focuses on the importance of asking the critical question of what your customer actually wants or, maybe more importantly, what they need. We will discuss how we frame this question and how to go about solving it. We will look at different examples of creative thinking methods and how they can be used to deliver solutions.