By HIGHLIGHTS WhatsApp introduced changes to privacy policy in January. WhatsApp says users can choose not to engage with businesses. WhatsApp clarifies again that private chats remain encrypted WhatsApp has revealed its updated plans for users to review the new WhatsaApp privacy policy that has put the popular messaging app in the eye of the storm. The Facebook-owned company is gearing up to formally release its new privacy policy on May 15 after postponing it amidst backlash from WhatsApp users in India. WhatsApp updated its privacy policy earlier this year after introducing shopping features on the app that lets users shop from business accounts easily.