Annie serves as Research Associate in the Center for Technology Policy at The Heritage Foundation. Lauren Culbertson, Head Of U.S. Public Policy for Twitter, makes an opening statement during a hearing of the Senate Judiciary Subcommittee on April 27, 2021 in Washington, D.C. Tasos Katopodis-Pool / Getty Images Key Takeaways The Big Tech companies consistently hide behind their algorithms when called to account for inconsistent content moderation and account suspension. None of the companies would admit that they thrive on users having these negative emotions and patterns, and most likely never will. Big Tech is likely to face growing calls for legislation and/or regulation. That’s a consequence of their own making.