Why Facebook is so hard to contact when there is a problem :

Why Facebook is so hard to contact when there is a problem


I'm angry because every single day I am seeing people contact our National Case Management Centre because they have been involved in some kind of incident concerning the social media site.
It may be like the Melbourne business owner I spoke to earlier this month who had his account cloned before Christmas and scammers were stealing money using his name and his photos of his family, including his young child.
Or, it may be like the clairvoyant I spoke to earlier this week who didn't see it coming when a scammer managed to access her business page and block her out from liaising directly with her more than 100,000 followers.

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