CONWAY â Thousands of Spectrum customers in Maine and New Hampshire went without internet, phone services and video for several hours on Monday night due to fiber breaks. "The outage began around 5:30 p.m. with loss of services to customers in Maine and New Hampshire due to two fiber cuts," said Heidi Vandenbrouck, senior communications manager for the broadband service provider. "Our focus was on restoring service to our customers as quickly as possible. Customers had services restored around 8 p.m." One of the service cuts was apparently caused by a fire. All Spectrum customers in Maine were affected by the outage. Spectrum has over 440,000 residential and business customers in Maine. Parts of New Hampshire, including Conway, were also affected.