With frustrated people going unanswered, VEC opens fifth call center The leader of the Virginia Employment Commission (VEC) told a federal judge that she planned to add a fifth call center after the court received complaints of slow or no response times. and last updated 2021-07-28 18:38:13-04 RICHMOND, Va. -- The leader of the Virginia Employment Commission (VEC) told a federal judge that she planned to add a fifth call center after the court received complaints of slow or no response times. Virginia Eastern District Court District Judge Henry E. Hudson wrote in a court order on Friday that heâs received a number of telephone calls from individuals reporting complaints with the state agency.